nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Ruckus icx 7150-c12p is disconnected

americankluk

we lost power and now the ruckus icx in my lenar home keeps showing as disconnected. it's affecting all the web traffic in my home. some devices work some don't. it seems that the ruckus icx is booting as a router rather than a switch. I need help changing this using a mac computer.

Find more posts tagged with

Accepted answers

pinky_ruckus

Hello @americankluk ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

americankluk

This solved the problem. Thank you!

All comments

pinky_ruckus

Hello @americankluk ,

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you are using Mac laptop.

Could you please confirm if you can access the terminal in the Mac laptop to login to Switch?

Once you open the terminal, please follow the below commands as mentioned in the below screenshot.

nc <IPAddress of the device> 23

Example: nc 192.168.1.182 23

If you can access the Command line should look like this:

????telnet@ICX7150-12P Switch>

Once we get the above prompt, please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is running in the Routing code.

/kb/articles/2-fixing-ruckus-icx-7150-c12p-switch-routing-code-spr-issue-using-command-line-interface-cli

Please follow the process as explained in the article and let me know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

americankluk

I opened terminal and typed the prompt and nothing happened. I just get this Screenshot 2025-05-21 at 1.36.39 PM.png

americankluk

I have my macbook and the ruckus icx connected by usb c cable

imran.sanadi@commscope.com

Hi @americankluk

Greetings!!!

Thank you for the response and the information you shared.

Could you please try to log into the Switch dashboard using its IP address on a web browser URL?

You should see the Switch Dashboard as shown in the screenshot below to confirm it’s a Switch IP Address. Try to log in

Please check the other IP Addresses from the IP scan results, by the name of Ruckus Wireless or Brocade Communications to confirm the IP address of the Switch.

Please let me know how it goes.

Thank you again for your patience and understanding

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

americankluk

This solved the problem. Thank you!

pinky_ruckus

Hello @americankluk ,

Thank you for the response and the update.

Glad to know that the issue is now resolved.

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community