Ruckus ICX7150-C12P-2X1G not working after power outage

Question

Hello, my Ruckus ICX7150-C12P-2X1G stopped working after a recent power outage. I have tried the reset option. I have unplugged the switch and re-plugged it in after a few minutes. Every time I do, the switch box flashes green really quick and then there are no lights at all. Right now, the switch is plugged into a functioning outlet, all cords and junctions have been checked, and there are no amber or green lights lit up on the back. We have two Access Points in our home and neither have any lights on. Please help.

pinky_ruckus · Answer

Hi @AC84 ,

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community

pinky_ruckus · Answer

Hello @AC84 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

pinky_ruckus · Answer

Hello @AC84 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.