Hi @Chuck Greetings!!!
Thank you for contacting the RUCKUS Community forums.
Could you please let me know if this is a Lennar Home RUCKUS setup?
Please confirm.
Thank you again.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
Log into the web interface. The app won't update the access point firmware.
If you are trying the upgrade the RUCUS Access Points, please refer to the below RUCKUS Lennar Knowledge Base self-help article for the upgrade process.
/kb/articles/9-ruckus-unleashed-access-points-upgrade-process-to-the-recommended-firmware-version
Hi @Chuck
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,Imran SanadiRUCKUS Lennar Home Community