Hello: Couple of issues. * My previous switch won't come up due to outage and I have a new switch. I was able to login to my 7150-C12. However is it showing router. I guess that is fine? * Secondly, I am unable to open the ports and the access point in my first floor and second floor doesn't propagate any signal. * Even though the LEDs are green on 2.4G, when I connect my device there is no connection. * Also, I have an ethernet cable connected from Ruckus switch doesn't provide connection. * Finally, I am unable to connect to https://unleashed.ruckuswireless.com * Even though I am connected to my VPN.I also tried to connect via Model directly via ethernet cable but still cannot connect to unleashed. * Finally this is my front panel 1/1/2 and 1/1/7 are connected to ethernet ports (not active). Front panel * * Login Prompt * * Ethernet Statistics * * * * Switch * * Level 1 * * Level 2

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Cannot open a port on Ruckus Switch

gravityrahul

Hello:

Couple of issues.

My previous switch won't come up due to outage and I have a new switch.
I was able to login to my 7150-C12. However is it showing router. I guess that is fine?
Secondly, I am unable to open the ports and the access point in my first floor and second floor doesn't propagate any signal.
Even though the LEDs are green on 2.4G, when I connect my device there is no connection.
Also, I have an ethernet cable connected from Ruckus switch doesn't provide connection.
Finally, I am unable to connect to https://unleashed.ruckuswireless.com
Even though I am connected to my VPN.I also tried to connect via Model directly via ethernet cable but still cannot connect to unleashed.
Finally this is my front panel 1/1/2 and 1/1/7 are connected to ethernet ports (not active). Front panel
Login Prompt
Ethernet Statistics
Switch
Level 1
Level 2

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Sgatjens

Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

Kind regards,

Sofia Gätjens

Technical Support Engineer | L2 TAC Wired

COMMSCOPE

now meets next

gravityrahul

Yes

imran.sanadi@commscope.com

Hi @gravityrahul

Greetings!!!

Thank you for your recent correspondence.

We may need to check some configurations of your RUCKUS ICX-7150-C12P Switch to troubleshoot this issue.

To proceed with troubleshooting the issue, please follow the steps outlined below to access the Command Line Interface (CLI) and provide the necessary command outputs:

Please execute the following commands in CLI and provide the outputs:

enable

show version

show flash

show inline power

show inline power detail

show interface brief

Please share the command outputs or screenshots if you encounter any issues or errors during these steps.

Feel free to reach out if you have any questions or require further assistance.

Thank you for your cooperation and patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community

gravityrahul

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gravityrahul

Hello Imran

I am able to down and install SPS08095g.bin in Primary partition but still can't get any internet in ports using cable, nor my Ruckus APs have signal.