Unleashed App v 14.151.4 - Recent Update Crashing

Question

The Unleashed app just updated to the version stated above today. The app will open ... but when "Manage Network" is selected on the home screen, the app immediately closes. There's no error code ... it just closes. The app has been force stopped, cache and data cleared, and uninstalled ... then reinstalled. Still, the same result. Has anyone else experienced this?

imran.sanadi@commscope.com · Answer

Hi @Yaoshi

Greetings,

Thank you for your prompt response and the update.

I would like to confirm that the 14.151.5 Unleashed version for Android devices was released yesterday on December 11th. It appears that the issue has been resolved in this version.

@JacksonCampbell , kindly proceed with the update and let us know if the issue persists.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

JacksonCampbell · Answer

Yes you have observed this issue, because an update has already been released to fix it. All you would've had to do is pull out your phone, open the app, and click manage networks to see the crash. I'm not sure why support at companies is not able to use the product to see the bugs everyone experiences or to get updates when there is a known issue or an issue has been fixed.

Yaoshi · Answer

Thank you. Just downloaded another update (ver. 14.151.5) and all's well.