Devices running different FastIron releases may encounter SSH connection issues due to differences in default key exchange and host key algorithms.
For devices running FastIron release 09.0.10a to 09.0.10h, attempting to establish an SSH connection w...
Before proceeding with the following steps, please note that the example resets the username to "super" and the password to "sp-admin," which is the default for FastIron 09.0.00. Ensure to press Ctrl and Y before executing the steps below:
You must a...
Hello @rehertel The Access point is stuck in boot mode, so please perform a factory reset, let me add the steps, if the Access point still not responding, please reply with a picture showing that the PWR is red.
Physical Factory Reset an Access P...
Hello @parrillasGreetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!Please check the articles below:Most common Setups for Lennar homes users:https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lenna...
Hello @helbastawisy We can proceed with the replacement. However, as I mentioned previously, if power outages are frequent in your area, an UPS will be necessary. This is because the new unit could revert to boot mode again if there is any loss of po...
Hello @xqu00kka Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!Please check the articles below:Most common Setups for Lennar homes users:https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lenna...
Hello @helbastawisy My name is Sofia and I am the support engineer currently assigned to this service request. Based on what you said, even if we replace the unit,it might still enter boot mode during another power outage. Therefore, to mitigate pote...
