The Cloudpath application on the client device does have troubleshooting capabilities in it.Use the “Show Log” in the Cloudpath application to provide you with more details about any issues that the user is experiencing while enrolling in the device ...
We have been in situation where we are not sure about the AP login credential once it is added to Ruckus controller(SZ/vSZ).
Below are the 4 different scenarios:
vSZ-H / SZ300- If an AP is placed into the Staging Zone:
The AP login credentials are u...
Hi @christine28
That error means we are opening the app without the config file.
We need to make sure we have the app installed but do not open it. Then we click the "Install Network" button again by going back to the browser where you complete the ...
