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iPhone name not show on admin portal after upgrade to 200.10.10.5.246.

Como
New Contributor

After upgrade R320 Unleashed software version to 200.10.10.5.246, find that user's iphone name not show admin portal. All show Mac Address only. Is it normal or how to fix this?

1 ACCEPTED SOLUTION

vesalius
New Contributor III

Are you sure that those iPhones do not have private address selected for your SSID? Apple has it turned on by default since iOS 14. What you are describing is exactly how all my families iOS devices, including apple watches, show up in the unleashed web gui until I turned it off for my home SSID on each device.

Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 

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2 REPLIES 2

vesalius
New Contributor III

Are you sure that those iPhones do not have private address selected for your SSID? Apple has it turned on by default since iOS 14. What you are describing is exactly how all my families iOS devices, including apple watches, show up in the unleashed web gui until I turned it off for my home SSID on each device.

Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 

Como
New Contributor

Yes. Private address is selected. And can show up after turn if off. Thanks.