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vSZ-H CLI - Access denied when tagging a domain under a parent domain.

ali_db0udsohr2q
Contributor
First of all under "config-domain" (admin) command does not work.  It is not even available like the configuration guide suggests.  Secondly if I create two domains and try to use the "parent" command under one domain to tag it under another one.  Command goes through but when I exit out and try to save it, I get the following error:
% message.web.error:Permission denied (Access is denied)

Any idea what may be happening?  I am logged in as the main admin.
10 REPLIES 10

Anusha_Vemula
Community Manager
Community Manager
Hi Ali,

May I know the firmware version running on your vSZ?
Also, provide the link for the CLI guide that you are referring to.

- Anusha

syamantakomer
Community Admin
Community Admin
Hi Ali,

This is a known issue (ER-8127) in 5.2.0 firmware.

Issue is already fixed on 5.2.1 version. Refer the release notes for 5.2.1 from here(page 31).

To fix this issue on 5.2.0 version, please log a case with support and ask them to provide KSP file and procedure to apply it. You can refer ER-8127.

Regards,
Syamantak Omer



Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn

Hi Ali,

As mentioned by Anusha, mentioned issue in ER-8127 is bit different what you are facing.

Please open a support case with below details.
  • vSZ serial, firmware version.
  • Command and procedure followed.
  • screenshot of the error.
Regards,
Syamantak Omer

Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn

Anusha_Vemula
Community Manager
Community Manager
Syamantak,

ER-8127 is a bit different issue.

Ali,

Can you provide us with the exact steps that you performed to replicate the issue in our lab?

I would suggest you open a support ticket.

- Anusha