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Product difference SZ100 and SZ104

bino_thomas
New Contributor III
Hi,
I purchase SZ100 (P01-S104-UK00) but which i received is SZ104.
when i check the data sheet image totally  different, which i received fully black  color. 
Its new design? but when i check google am not able to find anything like that. its look like SZ100-D
8 REPLIES 8

syamantakomer
Moderator
Moderator
Hi Bino,

Adding a photo of front and bottom panel would help to identify the appliance.

SZ100-D looks like below.

Image_ images_messages_5f91c44c135b77e247a0f542_fefde860ec4a76373651e990998e1f8f_RackMultipart20200827113927cw7-058a5ef9-49cb-4f24-8765-5e1dde1f4b20-1437327804.png1598526490

And SZ100 looks like this.

Image_ images_messages_5f91c44c135b77e247a0f542_8542f0cc03c529255d4f0210230bb0f0_RackMultipart202008271106991o4-8108af84-d0ac-43bb-a30a-b547f517ba0e-278954586.png1598526526

Verify the details on product's front and reach-out to your reseller if you got wrong device delivered.

You can also check the product part number and other details on bottom panel of the appliance.

Regards,
Syamantak Omer
Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

bino_thomas
New Contributor III
Hello,
The product which I received same part number which I order, but looks different.Image_ images_messages_5f91c44c135b77e247a0f820_4677370c7fd23d69feb541299492881b_RackMultipart2020082717055klax-8e30a733-1903-4916-ac2a-309b767e6214-197743947.jpeg1598528073Image_ images_messages_5f91c44c135b77e247a0f820_b18c3de8c99de15602b3820feea8f090_RackMultipart20200827101354fq2-40713aff-d134-45eb-a031-9077a2b2f630-190512899.jpeg1598528085

Did you purchase this from an authorized Ruckus reseller?

Could you also share the serial number.

I have never seen a black SZ104, so I may have to check internally, if new devices are coming with black cabinet.

Though, new variant of SZ100 series (SZ144) comes in Black but with latest COMMSCOPE RUCKUS logo.

Image_ images_messages_5f91c481135b77e247ac2449_4584d3a1d3cd1b2515a12069fa11aa40_RackMultipart2020082769691dbc0-9686cd9a-313f-4642-8579-3c31b5da1dcd-954506752.png1598529140

Regards,
Syamantak Omer
Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

Hello,

yes we brought from authorized Ruckus reseller (westcon)

Serial Number # 202038000062.

Regards 

Bino