Ruckus switch not transmitting data

[Pdre13]

Ruckus ICX-7150 switch is not transmitting data. The cat6 cable into the switch does carry data, as I was able to get a WAP connected and transmitting data. However, when I plug the cat6 into the switch, no data is sent out to my WAP’s or my hardwire hookups in any of the rooms in my house

[Jayavidhya]

Hi @Pdre13 

Greetings of the day,

Thanks for your information,

For detailed understanding of the issue please share the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Also please attach the image of the switch and the access points showing the LED status and the cable connections.

Here is where you can upload the image/photo :

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[Pdre13]

Hello,

it says I don’t have permissions to upload images

[Pdre13]

 

 when I plug the Netgear WAP directly into my router, it works

[Jayavidhya]

Hi @Pdre13 

Thanks for your response,

Based on the images you have shared it seems like the cable coming from the router/access points has been wrongly connected to the switch.

Please make sure the cable is actually connected to one of the 12 ports of the switch. 

 Make sure the cable is in good condition so that both ends and connectors look good.

Note : you will see a light come on when a device is connected via Ethernet on 1 of the 12 ports available.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community