No internet connection at switch

[nc]

After a power outage we have no internet connection through the Wi-Fi network hooked up with Ruckus. The network shows up on my available networks. I have reset the switch, but doesn’t help. All the lights are green and steady on the switch and the piece on my ceiling. 

I am very technical not savvy so I need help in very simple terms. 
we do have internet service to our house as we have another router that is working through Spectrum. 
I do not have a computer. I only use my phone and an IPad. 

thank you

Barb

[Jayavidhya · Accepted solution]

Hi @nc 

Thanks for your response.

Good to hear that the issue was solved.

Please feel free to mark this case as ACCEPTED SOLUTION.

Also please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community
 

[nc]

[nc]

When I try to get into the unleashed app, it tells me I am not connected to the system. 
What would be the website I would get on to check the status of the switch?

[nc]

The orange cord is hooked into a router