Main ICX-7150-C12P not sending signal to panoramic ceiling boxes (indoor APs?)

[mb007]

Hi Imran, I SO hope you can help me! I keep getting kicked around and I hope this is where I can get help.We switched internet service providers, and now the panoramic wifi boxes (indoor APs?) don't send signal.

It was working fine with the COX modem plugged into it.  But now it doesn't with the AT&T one plugged in.

I look forward to hopefully hearing from you!

[Imran_ruckus]

Hi @mb007 

Greetings!!!

Thank you for the response and the update.

The light status of the Switch and Access Points are in a normal state.

If your ISP modem is directly connected to the ICX-7150-C12P Switch, it doesn’t work only with Modem.

The connection must be from a Router or Modem-Router combo device. Could you please confirm this once?

Please refer to the short guide link below about how to connect the devices as a reference:

Most common Setups for Lennar homes users:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @mb007 

Greetings of the day!!!

Hope you are doing good.

Could you please update on the status of the issue?

Please let me know if you have any queries in this regard.

Thank you.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[mb007]

Hi Imran,

Thank you very much for checking in!  I appreciate it!

We are waiting for delivery of a wifi router this evening.  Once received, I will attept to connect as instructed.  I will follow up with the results.

Cheers!

[mb007]

Hi Imran,

All is good and working now!  Thank you very much for all your help!

Cheers!

[Imran_ruckus]

Hi @mb007 

Thank you for the response.

Great!!! Good to know that the issue is now resolved. 

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Have a great day ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.