ICX 7150 could not boot from primary, no valid image

[prap89]

Hello,

After a power drop, noticed connections loses from WIFI. This was attributed to ruckus and tried to follow the instructions here.https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-cod...

On running the command `“boot system flash primary yes”, primary partition never switched as it couldn't find the kernel image. Here are the logs I see when running the command - 

NAND read: device 0 offset 0x0, size 0x2000000
5 ecc_errors after reading 18b8000:18b9800
iproc_nand_read_page returned 2
NAND read from offset 0 failed -22
0 bytes read: ERROR
## Loading kernel from FIT Image at 70000200 ...
Bad FIT kernel image format!
ERROR: can't get kernel image!
could not boot from primary, no valid image; trying to boot from secondary
device 0 offset 0x0, size 0xc0000
BOOTING image from Secondary

On running the `show version`, it is still on "Secondary SPR08080d". 

how do I go about fixing the "primary" image and make a fix that doesn't need such fixes in future?

[Imran_ruckus · Accepted solution]

Hi @prap89 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS setup is not working after a power outage.

As you mentioned and I see from the screenshot you shared, it is a Routing code issue due to a power outage.

Please refer to the below RUCKUS Lennar Knowledge Base self-help article to troubleshoot and fix this issue.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-...

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @prap89 

Greetings of the day!!!

Hope you are doing good.

Could you please update on the status of the issue?

Please let me know if you have any queries in this regard.

Thank you.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[prap89]

So far it looks like the proposed solution works. I might have to play around for now since the issue happened intermittently.  If the issue comes back, I will reopen this thread. Thank you for your quick help.

I was earlier trying to boot from primary based on these instructions

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-cod...

As a feedback, it appears now there are 2 solutions with no clear understanding of what will eventually work.

[Imran_ruckus]

Hi @prap89 

Thank you for the response.

Great!!! Good to know that the issue is now resolved. 

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.