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Access Points not powering on after changing modem & router

koltenp
New Contributor

I am attempting to reconnect to my APs after a modem/router change. I am able to power up my switch - with green lights and wired connectivity - but not able to get any lights on the 2 APs (510) in the home. I attempted to reset both APs but still no lights or power.

 
Any guidance you can provide would be greatly appreciated. Thank you. 
1 ACCEPTED SOLUTION

Hi @koltenp 

Thank you for the response.

APs are PoE devices that are not getting power from the Switch PoE ports causing this issue.

You can proceed with the replacement.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

View solution in original post

24 REPLIES 24

Hi Imran, I reconnected to the switch via the CLI and entered the prompts. I did not see anything happen when I commanded no inline power or inline power. please see screenshot and advise.

Screenshot 2024-04-08 at 4.26.10 PM.png

Hi @koltenp 

Greetings!!!

Thank you for the response and the update.

The output must look like the below example.

Please check once again and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Whenever I enter the prompt no inline power, I do not get the same response as in your screenshot. See below.Screenshot 2024-04-09 at 7.23.18 PM.png

Hi @koltenp 

Greetings!!!

Thank you for the response and the update.

Could you please share the output of the below commands?

Please enter the below commands once you log in to CLI and share the output.

Note: Hit Enter to accept each command 

enable 

show version

show flash

Thank you again. We appreciate your patience and understanding. 

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Please see attached screenshot.Screenshot 2024-04-10 at 8.41.36 AM.png