Switch stuck in OS after update

[wcruz]

Hello,

My switch boots into OS. I am unable to factory reset it at this point. Please advise.

[happytohelp]

Hi wcruz,

Please try "reset" at the OS prompt and see if the switch recovers.

If not, please perform the software recovery process mentioned in below document:

https://docs.commscope.com/bundle/fastiron-09010-upgradeguide/page/GUID-9B5D5A56-039D-44FB-8FD2-B9B5...

Youtube link: https://www.youtube.com/watch?v=RHriOYYD_iI

If you're still facing the issue, please log a ticket with the below link:

https://support.ruckuswireless.com/contact-us