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Ruckus ICX-7150-24P Switch Power Issue

WooJin
New Contributor

The switch power supply is defective. It won't turn on.

 

KakaoTalk_20240318_153330828_01.jpgKakaoTalk_20240318_153330828_02.jpgKakaoTalk_20240318_153330828.jpg

2 REPLIES 2

WooJin
New Contributor

KakaoTalk_20240318_154120546_01.jpgKakaoTalk_20240318_154120546.jpgAdd a picture of the power supply

Mayank
RUCKUS Team Member

Hi WooJin ,

Thank you for posting you query !!!

I understand that your ICX-7150-24p wont power on.

I have a question for you here :

Have you tried to  use another power source outlet?

Have you tried to use another power cable?

If you haven't  tried the above could you please give it a shot.

If above troubleshooting steps have been performed and issue persists, then we may need to replace the ICX (as this model has an integrated PSU) , Please log a ticket with the below link so that we will help you to process RMA

https://support.ruckuswireless.com/contact-us

Note: Please confirm if you are from Lennar homes

I hope this information helps you

Please feel free to leave us a message if any concerns