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Optical Monitoring not working ICX7450/ ICX7550

Donjb2007
New Contributor

Hi,

I have two switches, ICX7450 and ICX7550. Below is a table with switch models and tested image SW versions. On both switches, I could not get Digital Optical Monitoring to work on Ruckus vendor-provided part numbers: 33211-100 & 33210-100, but can get Digital Optical Monitoring to work on Brocade vendor-provided part numbers: 33211-100 & 33210-100 not matter the image versions .

$RGGVR5T.jpg

SFP Rear.jpg

Global DOM settings

optical-monitor
optical-monitor down-port-enable
optical-monitor non-ruckus-optic-enable

Show Optic

STBD_SAS#sh optic 1/1/4
Port Temperature Voltage Tx Power Rx Power Tx Bias Current
+-----+-------------+-------------+-------------+-------------+---------------+
1/1/4 29.9140 C 3.3328 volts -005.0196 dBm -026.3827 dBm 6.392 mA
Normal Normal Normal Low-Alarm Normal

STBD_SAS#sh optic 1/1/6

1G M-SX on port 1/1/6 is not capable of optical monitoring.

Show Media

Note: 1/1/4 is the Brocade vendor-provided SFP

Note: 1/1/6 is the Ruckus vendor-provided SFP

STBD_SAS#sh media eth 1/1/4 

Port    1/1/4: Type  : 1GE M-SX(SFP) 

             Vendor: RUCKUS             Version: A 

             Part# : 33210-100          Serial#: TAF217060000DV4

STBD_SAS#sh media eth 1/1/6 

Port    1/1/6: Type  : 1GE M-SX(SFP) 

             Vendor: RUCKUS             Version: A 

             Part# : 33210-100          Serial#: TAU121110000188 

Show Media Validation

 STBD_SAS>sh media validation 

Port       Supported Vendor          Type       

---------------------------------------------------------------------             

1/1/4      Yes       RUCKUS                Type  : 1GE M-SX(SFP)

1/1/6      Yes       RUCKUS                Type  : 1GE M-SX(SFP)              

Syslog

Log on both switches suggest that the Ruckus-provided SFP is not Brocade qualified

Enabling Port defined Optical Monitoring

en

config t

int ethe 1/1/6

optical-monitor

1G M-SX(SFP) on port 1/1/XX is not capable of optical monitoring

 

ModelSW VersionSFP Vendor 1 SFP Part Number

DOM

Supported

DOM Works?

 

SFP Vendor 2SFP Part Number

DOM

Supported

DOM Works?

 

ICX745008.0.70dRuckus33211-100/ 33210-100YesNoBrocade33211-100/ 33210-100YesNo
ICX745008.0.80fRuckus33211-100/ 33210-100YesNoBrocade33211-100/ 33210-100YesNo
ICX745008.0.95dRuckus33211-100/ 33210-100YesNoBrocade33211-100/ 33210-100YesYes
ICX745008.0.95nRuckus33211-100/ 33210-100YesNoBrocade33211-100/ 33210-100YesYes
ICX755008.0.95fRuckus33211-100/ 33210-100YesNoBrocade33211-100/ 33210-100YesYes
ICX755008.0.95nRuckus33211-100/ 33210-100YesNoBrocade33211-100/ 33210-100YesYes
1 ACCEPTED SOLUTION

Mayank
RUCKUS Team Member

@Donjb2007 

Thank you for the update.

Below is my observation :

We have an issue going on with that part number ( 33210-100), This is the defect number FI-264785 and it should be fixed in 08095j.

However if it still seeing in 8095n I would recommend you to open a case with us so that we can check it internally.

Please log a ticket with the below link so that we will help you further

https://support.ruckuswireless.com/contact-us

I hope this information helps you

Please feel free to leave us a message if any concerns

Note: Please feel free to mark the post as ACCEPTED SOLUTIONS if its addressed your query.

Thanks

 

 

 

View solution in original post

10 REPLIES 10

Mayank
RUCKUS Team Member

Hi @Donjb2007,

Thank you for reaching us.

Could you please share with us the screenshot of the label picture of the SFP on both sides?

Thanks

Hi Mayank,

see attached pictures in original post, above.

Mayank
RUCKUS Team Member

@Donjb2007 

Thank you for the update.

Below is my observation :

We have an issue going on with that part number ( 33210-100), This is the defect number FI-264785 and it should be fixed in 08095j.

However if it still seeing in 8095n I would recommend you to open a case with us so that we can check it internally.

Please log a ticket with the below link so that we will help you further

https://support.ruckuswireless.com/contact-us

I hope this information helps you

Please feel free to leave us a message if any concerns

Note: Please feel free to mark the post as ACCEPTED SOLUTIONS if its addressed your query.

Thanks

 

 

 

Chandini
RUCKUS Team Member

Hi Donjb207

Thank you for reaching us

Could you also help us with below details from the switch along with the picture requested in previous post

  • show version
  • dm optic 1/1/4 eeprom
  • dm optic 1/1/6 eeprom
  • show int br | inc 1/1/4
  • show int br | inc 1/1/6

Thanks