If you have questions to ask, problems to report, or other feedback to give, you've come to the right place. Our team does our very best to help out as fast as we can.
Hi all, I am a newbie to Ruckus equipment and even more specifically Fastiron 10. We have some 8200 switches in which they are functioning correctly, but I am unable to ping/ssh them. We are inside a shared building and VLAN 1 does nothing on their n...
Hi,I have been trying to get multicast working on our WiFi network. Here is a synopsis of the setup.A zone director 3050 running version 9.13.3.0 build 145. Managing mainly r600 APs with a few other models sprinkled in. There is an WLAN configured wi...
Hi,I am having some problems configuring an icx8200 switch. I am following the Ruckus Fastiron Web Manamgement Interface UserGuid 10.0.10. The management port is assigned with an IP address, users are created and authentication is set up.According to...
Hi, I am encountering a problem when using RUCKUS one. When I tried to add a R510 AP onto RUCKUS one, it could be successful to add, however the status showed "Never contacted cloud". I found that it is needed for the AP to upgrade to unleashed firmw...
