i have a project with 2x Smartzone100 and the following Access points
we commissioned the system as follows
controller version: 18.104.22.168.317
Controller plane version: 22.214.171.124.126
Data plane version: 126.96.36.199.21
AP firmware version: 188.8.131.52.301
NONE of the R320 Access points are working. all other are working great.
when we do a hard reset the R320 AP reboots and we can see the AP communicating
and it picks a IP address. then after a short while the connection times out
then we see that it reverts back to the default IP.
so we have communication for a short while and then it goes back to offline.
UPDATE: i have just returned from the project. we discovered that most of the R320 have a duplicate IP address
maybe about 80-90% of them have the same IP address has another AP.
R320s have two different firmware versions 184.108.40.206.5010 and 220.127.116.11.1360 on them
but the H320/R510/T310c have the latest 18.104.22.168.1026
i can see the following msg in the log
Code 302 AP rebooted : AP [RuckusAP MAC address **time** ] was rebooted because of [/usr/sbin/cubic application, cubic , reboot due to WLAN migration; application , Cubic, reboot due to firmware change[
Check if these APs are on a different network vs the other working AP models. If yes, check and make sure network connection is fine and all the required ports are open between the AP-Controller.
About the AP having same/duplicate IP address, check if DHCP part of the network is fine or not. Try setting one AP with an valid static IP address using its CLI or GUI. set ipaddr wan xxx.xxx.xxx.xxx yyy.yyy.yyy.yyy zzz.zzz.zzz.zzz (x= IP, y=subnet, z=subnet) reboot
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