CommScope RUCKUS Community Forums

Problems upgrading my R310 firmware from Standalone to Unleashed

I want to upgrade the firmware of my R310 AP from 118.2.0.0.875.bl7 to R310_200.7.10.202.145.bl7 (Unleashed).I downloaded the Unleashed firmware file to my local machine, and tried to update the firmware through the Ruckus R310 Multimedia Hotzone Wir...

My icx7150-c12p switch wifi doest not show up after changing my internet modem

I upgraded my internet modem. However, after that my wifi from icx7150-c12p switch does not show up anymore. I tried to restart the switch, but it is still not working. I called customer support and they instructed me to use this forum.

Access Points stopped working

Please call at the earliest on +1-925-999-0401 we are without internet, all access points stopped working all of a sudden, looks like some issue with the hardware or firmware or some SW glitch not sure. Need immediate help!!! Ruckus Model: ICX 7150-C...

End of Software Maintenance vs End of Support

Our ICX 7150 devices reached End of Sale on March 10th, 2025, and we are approaching the End of Software Maintenance on March 10th, 2026. We would like to confirm whether these devices will continue to receive security updates for any breaches until ...

Slow Internet speeds vs. what I am paying for

I am paying for 1300 Mbps internet speeds from Xfinity. Speedtest is showing that I am actually getting less than 100 mbps - xfinity is saying everything is fine on their end. I have a Netgear Nighthawk AC1900 cable modem router. Went to Best Buy ...

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