CommScope RUCKUS Community Forums

Ruckus Switch is Faulty

Hi,I was sent a switch for the Faulty Ruckus switch and RMA for the case # 02180308.While I new switch is connected and AP's has power I also need to know what the process to send back the faulty switch.I don't see shipping label sent for me to send ...

Access point config issue on wifi

I recently change my verizon router for fios wifi. Ruckus access point are not connecting to router, even I hard reset but no success. I have 4 access point and all are fail to connect. Please help!Also one of 4 currently power led is solid green, co...

Request for activation licenses for Ruckus R750 access points

Dear RUCKUS Support Team,We are a higher education institution (university) and would like to request your assistance regarding RUCKUS wireless equipment.Our organization has purchased five (5) units of Ruckus R750 access points through a local gover...

ICX7150-C12P Ports appear to be failing - RMA

I have an ICX7150-12CP with multiple ports that appear to be failing. I have a R510 that was plugged into port 1/1/12 and showing a connection speed of only 10Mbps. When the R510 was removed from ceiling and plugged directly into port 1/1/12 with ...

Trying to upgrade ICX7850 to TNR10010g_cd6ufi.bin from 08.0.92dT233

Hi,As the title above mentioned, I've been facing issues upgrade via USB and TFTP and show error.For USB, the error is as below.Application image alone download is not allowed in ICX7850 platformPlease try downloading UFI imageFor TFTP, the error cod...

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