Hi Everyone,
I asked this question earlier but now I have some more details and need some guidance.
I have an SZ-100 (a SZ-104 to be exact). I have not had good luck RMAing equipment recently with Ruckus, slow response, and slow shipping. If our ...
Hi Everyone,
I have a SZ-100 setup with a single port group setup. We have 46 APs currently and are expecting to add 30 more at another location on campus.
Currently, the primary wireless LAN lives on the same VLAN as the APs and the SZ-100 (t...
So after my latest hardware warranty claim from Ruckus I'm getting a bit nervous about my controller.
I've reviewed the "Ruckus SmartZone Cluster Redundancy Deployment Guide" and was curious what everyone else was doing?
An offsite VM with vSZ seem...
Afternoon,
I have an R610 that has been giving us issues. It seems like the AP just disappears for a minute or two and then comes back. It doesn't get flagged or set an alarm. That being said if I look at the Event log for the offending AP I see ...
Just to clarify, my issues and my complaints are not of a technical nature, it's on the business side.
A W9 is a tax document I need in order to use Commscope as a vendor. Just part of doing business in the education/non-profit world.
My la...
@david_black_5940365
Yeah, Ruckus RenewNow.
I used their customer support form at least 3 times without any response. I'll try the email address you supplied.
I would have to say speaking to someone at Ruckus/Commscope has been very frustr...
@david_black_5940365
I'm looking for a W9. Pretty much I would like to take advantage of CommScope's direct license renew process. They allow for POs but without a W9 I can't add them as a vendor.
I made all sorts of attempts to contact them...
@eizens_putnins
Thanks for the info. I have a plan but what I need is some info from Ruckus, more business-related than technical.
I was hoping @darrel_rhodes Would be able to get me in touch with someone.
Thanks,
Matt
@darrel_rhodes
Have you had a chance to find someone a can talk to about licensing? I also have a few other small business questions I would love to wrap up.
Thanks,
Matt
