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while login in ICX7450 Switch, error come up- User password expired, contact admin

bharat_gole
New Contributor III

Hi expert,

Please let us know how to resolve this newly arrived issue..

while we try to SSH/Console login in ICX7450 Switch, error come up- User password expired, contact admin.

Logs >>>

Ruckus-ICX login: ...........
Password:  ............

Quest_L3_SW_ICX7450>
User password expired, contact admin
Press any key to continue..

2 REPLIES 2

Orlando_Elias
Contributor

Hello Bharat, what is the current version of this switch?

Have you tried performing a password recovery?

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-3ED3789B-7998-4DC4-8DB8-38CA5E1BE74...

Looking forward to hearing back.

 

With regards,
--
Orlando Elias
Technical Support

bharat_gole
New Contributor III

Hi Orlando,
thanks for revert.

We are using VER 09.0.00t213 on the switch with L3 feature.

I want to inform you that, we had got the access switch on HTTPS portal with the same user credentials.
after the logged in https portal, I changed the password of all users then I got the access on SSH & Console login.
But still we do not know how the user password has expired, if we have not configured any time duration for password. Also, If the password is expired, then how did I get access to https?