Unable to boot after power outage. Management port not responding. Ping failed; Is not Alive

[mmmaynard]

Hello,

Experienced a brief power outage today, 4/24, around 3:45 PM PDT. Since then the RUCKUS switch (ICX7150-C12P) has been unable to reboot. APs are also down without any lights.

I attempted to perform a software recovery by following the instructions closely from the following post/URL: RUCKUS Forums - How to perform a Software recovery on an ICX7150 s... - CommScope RUCKUS Community F...

When I reached the step to ping 192.168.0.2, I received a "ping failed; host 192.168.0.2 is not alive." I went back and double-checked each step to ensure I did not make a mistake. I also tried using different equipment (laptop/desktop, ethernet cable, etc.) but to no success.

PuTTY terminal

In researching my issue, I was able to find another community's member's post below and it appears I am running into the same issue and that a possible RMA may be required.

URL: Solved: RUCKUS Forums - ICX7150 stuck in boot mode - "is not alive" when t... - CommScope RUCKUS Com...

Here are some additional photos of the setup:

Laptop - Red USB-A to USB-C cable (connecting to Switch) and Ethernet port and yellow ethernet cable (connecting to Management Port on Switch)Overall - Laptop & SwitchSwitch - Red USB-A to USB-C cable connecting to console and yellow ethernet cable connected to Management Port

Please advise.