Greetings of the day,
Thanks for the details provided.
Please follow the below steps to access the switch using telnet.
How to find my Ruckus “Devices IP address” using free applications
1: Type “CMD” from start button and open:
2: Run the Following command: "arp -a", now you can see the IP or internet address of the switch, and the physical address, however you need to know the physical address that can be located on a sticker in the Switch, so you can do the match with the information displayed in the CMD.
3: Now you know the IP or internet address, let's download the free Application that will allow you to gain the remote access.
Now open the putty application and enter the information inside the IP field, and choose Telnet access.
5: Access: Telnet option you are using, if it asks for a password, enter the following, the enable command allows you to execute more commands to check the switch.
Also please let us know if you have any queries in this regard.
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