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Ruckus switch unreachable/disconnected after power outage

leofan1126
New Contributor II
 
18 REPLIES 18

Im still at the same point as mentioned earlier. How would i go about putting in a Support case?

Hi Leo,

https://support.ruckuswireless.com/cases/new

Above is the link to open a support case.

Regard,
Syamantak Omer

Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
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leofan1126
New Contributor II
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@leofan1126 was this resolved? 

andrew_giancol1
Contributor III
Oh wow. You might consider running Wireshark to see if there are any FDP, LLDP or CDP traffic from your switch. I'm wondering if your config wasn't saved by whoever set it up.