After power outage ICX7150 Switch won't boot from Primary, boots from Secondary router mode

[Lewthound]

I had a power outage yesterday and when the system came back up the Ruckus ICX7150 was showing intermittent internet connectivity, and I am unable to connect to it using the Unleashed app on my phone. When I console in with putty, I see this prompt "ICX7150-C12-Router", which indicates that it is in router mode. I attempted to reboot the Ruckus ICX7150 from the Primary, using the command "boot system flash primary yes" but during the boot process I see the error message "could not boot from primary, no valid image; trying to boot from secondary". Any assistance on how to proceed would be greatly appreciated. 

I have included the results of the following three commands

show version

show flash

boot system flash primary yes

Doing a "show version" command I get the following result.

ICX7150-C12-Router>show version
  Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.
    UNIT 1: compiled on Nov 20 2018 at 00:20:22 labeled as SPR08080d
      (29819448 bytes) from Secondary SPR08080d.bin
        SW: Version 08.0.80dT213
      Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225 (mnz10114)
       Compiled on Thu Nov 15 12:59:22 2018

  HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
      Serial  #:FEK3849Q4L4
      Software Package: ICX7150_BASE_L3_SOFT_PACKAGE
      Current License: 2X1G
      P-ASIC  0: type B160, rev 11  Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
 1000 MHz ARM processor ARMv7 88 MHz bus
 8192 KB boot flash memory
 2048 MB code flash memory
 1024 MB DRAM
STACKID 1  system uptime is 26 minute(s) 10 second(s)
The system started at 01:10:46 GMT+00 Sat Jan 01 2000

The system : started=warm start   reloaded=by "reload"

Doing the "show flash" command I get the following result

ICX7150-C12-Router>show flash
Stack unit 1:
  NAND Type: Micron NAND 2GiB (x 1)
  Compressed Pri Code size = 25968884, Version:08.0.80dT211 (SPS08080d.bin)
  Compressed Sec Code size = 29819448, Version:08.0.80dT213 (SPR08080d.bin)
  Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225
  Code Flash Free Space = 1204985856

 Doing the "boot system flash primary yes" command I get the following result.

ICX7150-C12-Router#boot system flash primary yes
T=29m46.8: Halt and reboot
Unmounting the External USB
We are in system resetCopy RAMFBackup is fine
[ 1853.070153] [BrcdSoftlockup]: sim_softwatchdog thread is detached on core=0
[ 1853.158022] Sent SIGTERM to all processes
[ 1853.224700] Sent SIGKILL to all processes
[ 1853.274466] reboot: Restarting system
[ 1853.319062] Asserting GHPIO[7] reset sequence from Kernel ...


Ruckus Wireless Bootloader: 10.1.14T225 (Nov 15 2018 - 04:59:18 -0800)

Booted from partition 2
DRAM:  Validate Shmoo parameters stored in flash ..... OK

ICX7150-12 (POE), PVT1
SYS CPLD VER: 0x4 Released Ver: 0xa

device 0 offset 0x0, size 0xc0000
Enter 'b' to stop at boot monitor:  0
device 0 offset 0x0, size 0xc0000
bootdelay: ===
Booting image from Primary

NAND read: device 0 offset 0x0, size 0x2000000
6 ecc_errors after reading 18b8000:18b9800
iproc_nand_read_page returned 2
NAND read from offset 0 failed -22
 0 bytes read: ERROR
## Loading kernel from FIT Image at 70000200 ...
Bad FIT kernel image format!
ERROR: can't get kernel image!
could not boot from primary, no valid image; trying to boot from secondary
device 0 offset 0x0, size 0xc0000
BOOTING image from Secondary

NAND read: device 0 offset 0x4000000, size 0x2000000
 33554432 bytes read: OK
## Loading kernel from FIT Image at 70000200 ...
   Using 'conf@1' configuration
   Trying 'kernel@2' kernel subimage
     Description:  Ruckus Linux MN VER=08.0.80d
     Type:         Kernel Image
     Compression:  lzma compressed
     Data Start:   0x70213ee8
     Data Size:    2183909 Bytes = 2.1 MiB
     Architecture: ARM
     OS:           Linux
     Load Address: 0x61008000
     Entry Point:  0x61008000
     Hash algo:    crc32
     Hash value:   8ce6e75a
## Loading kernel from FIT Image at 70000200 ...
   Using 'conf@1' configuration
   Trying 'kernel@2' kernel subimage
     Description:  Ruckus Linux MN VER=08.0.80d
     Type:         Kernel Image
     Compression:  lzma compressed
     Data Start:   0x70213ee8
     Data Size:    2183909 Bytes = 2.1 MiB
     Architecture: ARM
     OS:           Linux
     Load Address: 0x61008000
     Entry Point:  0x61008000
     Hash algo:    crc32
     Hash value:   8ce6e75a
   Verifying Hash Integrity ... crc32+ OK
## Loading ramdisk from FIT Image at 70000200 ...
   Using 'conf@1' configuration
   Trying 'ramdisk@1' ramdisk subimage
     Description:  Ramdisk -rootfs
     Type:         RAMDisk Image
     Compression:  lzma compressed
     Data Start:   0x7042fb84
     Data Size:    25423877 Bytes = 24.2 MiB
     Architecture: ARM
     OS:           Linux
     Load Address: 0x00000000
     Entry Point:  0x00000000
     Hash algo:    crc32
     Hash value:   8b4b95a9
   Verifying Hash Integrity ... crc32+ OK
## Loading fdt from FIT Image at 70000200 ...
   Using 'conf@1' configuration
   Trying 'fdt@3' fdt subimage
     Description:  Flattened Device Tree blob
     Type:         Flat Device Tree
     Compression:  uncompressed
     Data Start:   0x7042d92c
     Data Size:    8607 Bytes = 8.4 KiB
     Architecture: ARM
     Hash algo:    crc32
     Hash value:   6fc9a37b
   Verifying Hash Integrity ... crc32+ OK
   Loading fdt from 0x7042d92c to 0x65008000
   Booting using the fdt blob at 0x65008000
   Uncompressing Kernel Image ... OK
   Using Device Tree in place at 65008000, end 6500d19e

Starting kernel ...

booting with 4.4 kernel
NAND Type: Micron NAND 2GiB (x 1)
PLATFORM MN
dd cmd: UBI
Config partition mounted
Resource partition is mounted!!
Kernel crashdump is disabled.
Backup is fine
dma_mem_base: 0x96000000, dma_mem_len: 0x8000000, warm_mem_base: 0x9f500000, warm_mem_len: 0xb00000
Creating TUN device
Starting TPM Infra
Group tss and User tss created
kernel.hostname = localhost
hostname set to localhost
Starting TCSD Daemon
TCSD Up and Running
Enabling time stamp.
Starting the FastIron.
USER=root
HOME=/
GCOV_PREFIX=/fast_iron
ethaddr=c0:c5:20:9e:dd:f4?
TERM=vt102
PATH=/sbin:/usr/sbin:/bin:/usr/bin
crashkernel=64M@0x70000000
ip=10.14.145.207:10.14.202.36::255.255.254.0:MN:eth0:off
SHELL=/bin/sh
PWD=/
i2c-0   i2c             Broadcom iProc I2C adapter              I2C adapter    2
i2c-1   i2c             Broadcom iProc I2C adapter              I2C adapter    2
FIPS Disabled:PORT NOT DISABLED
platform type 90
OS>
Loaded Image SPR08080d from Sec Built on (UTC): Tue Nov 20 08:25:44 2018
Enabling Console Logging
                        Applying factory defaults..
flash_file=0.
INFO: startup config data is not available, try to read from backup
INFO: startup config data in the backup area is not available
Hotplugger Daemon Initialized ..
External USB disk is not mounted or plugged in.
set_board_level: gi_board_type = 116[   62.802289] linux-kernel-bde: map phys range 0x3200000-0x3240000 to 0xb0bc0000-0xb0c00000
[   62.984451] linux-kernel-bde: map phys range 0x88100000-0x90100000 to 0xa8bc0000-0xb0bc0000
DMA pool size: 134217728
                        PHY Reset De-asserted
sw_pp_sdk_init:137 ToR init
SOC unit 0 attached to PCI device BCM56160_B0
Firmware version from File: 2.1.0
Pre Parsing Config Data ...
INFO: empty config data in the primary area, try to read from backup
INFO: empty config data in the backup area also

Done with Pre-allocating nexthop id's for Unicast & Openflow
Warning: This operation would close all existing SSH connection.
Parsing Config Data ...
INFO: empty config data in the primary area, try to read from backup
INFO: empty config data in the backup area also

System initialization completed...console going online.
  Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.
    UNIT 1: compiled on Nov 20 2018 at 00:20:22 labeled as SPR08080d
      (29819448 bytes) from Secondary SPR08080d.bin
        SW: Version 08.0.80dT213
      Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225 (mnz10114)
       Compiled on Thu Nov 15 12:59:22 2018

  HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
      Serial  #:FEK3849Q4L4
      Software Package: ICX7150_BASE_L3_SOFT_PACKAGE
      Current License: 2X1G
      P-ASIC  0: type B160, rev 11  Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
 1000 MHz ARM processor ARMv7 88 MHz bus
 8192 KB boot flash memory
 2048 MB code flash memory
 1024 MB DRAM
STACKID 1  system uptime is 8 second(s)
The system started at 01:41:53 GMT+00 Sat Jan 01 2000

The system : started=warm start   reloaded=by "reload"

ICX7150-C12 Router>
Error: Certificate is invalid
Info: Device certificate import is failed ..!!, ret: 21

ICX7150-C12 Router>
Creating certificate, please wait...

SSL Client Certificate is successfully created

PS 1, Internal Power supply  detected.
PS 1, Internal Power supply  is up.
PoE: Stack unit 1 PS 1, Internal Power supply  with 124000 mwatts capacity is up
PoE Info: Adding new 54V capacity of 124000 mW, total capacity is 124000, total free capacity is 124000
PoE Info: PoE module 1 of Unit 1 on ports 1/1/1 to 1/1/12 detected. Initializing....
2000 log entries of PoE Event Trace Log Buffer is allocated on unit 1 for unit 1
PoE Event Trace Logging enabled for unit 1
PoE Info: PoE module 1 of Unit 1 initialization is done.
PoE: Power enabled on port 1/1/2.
TFTP session timed out
TFTP session timed out

ICX7150-C12-Router>

[pinky_ruckus]

Hello @Lewthound ,

Greetings, and I hope this message finds you well.

Thank you for reaching out to the RUCKUS Lennar Home Community. I noticed that you have posted another inquiry on the Lennar forum (please refer to the link below). To ensure continuity and streamline support, kindly follow the same thread. I will assist you further.

Link: https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-CX7150-Switch-won-t-b...

Thank you for your understanding, and we appreciate your cooperation.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[Lewthound]

Sorry for the confusion. This was my original post but when I tried to post it, I got a message saying that it had been rejected by the moderator, so I didn't think it got posted. I thought that maybe it was too long, so I created a shortened version. This one can be removed or closed.

[Imran_ruckus]

Hi @Lewthound 

Greetings!

Thank you for contacting RUCKUS Lennar Home Community Support. I hope this message finds you well.

We appreciate your response and the update provided.

As this case has already been closed, please proceed with your other ongoing case for any further assistance.

Thank you for your understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support