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You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Correct way to factory reset an SZ100, SZ104, SZ124, SZ144

cecil_dsilvia
RUCKUS Team Member

‎06-09-2022 11:45 AM - last edited on ‎09-21-2022 04:11 AM by Community Manager

Note: Pressing and holding of the reset button will not factory reset the device, this will only restart the device

  • Button 4 is called the f/d button which factory-defaults / factory-resets the device
  • Press and hold for 10 seconds to activate the reset
  • Button 13 is reset which is for restarting the device
  • Press and hold for 5 seconds to activate the reset

SZ10x.png

The location of the button is different for SZ144, please find the attached image for the location

SZ144.png

Reference: RUCKUS SmartZone 100 Getting Started Guide 

Regards,
Cecil D'silva | Staff Engineer |Technical Support
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