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Ruckus cloud event logs

nyi_nyi_soe
New Contributor II

Hi Just curious, does anyone know how long the logs stay in the ruckus cloud database? Will the logs purge after a period of time?

I don`t see any information about this.

6 REPLIES 6

DarrelRhodes
Contributor III

Hello Nyi,

As per the latest Ruckus Cloud datasheet: "upto 12 months".  I suspect it will depend on how many network devices and clients are on the network. 

I've just checked my staff Cloud account and it goes back to July 2020.

I hope that helps,

Darrel.

DarrelRhodes
Contributor III
Image_ images_messages_601d16e4b0e88025ebf211cb_ebad34940ffe876feb42f4fb2737fa22_Screenshot20210205at09.55.47-eed4c6f8-229f-4eaf-8fdd-4ae6f794c476-588164764.png

Screenshot from datasheet.

Hi darrel,

Thanks for the information.

nyi_nyi_soe
New Contributor II

How about the ruckus self-sign in the logs record?

Is it the same period to purge from the record?

Image_ images_messages_6020cbaf87976f6fb985e2f0_b35727a93ebe07354833c21a26cea231_ruckusselfsignin-c2d28257-506f-47ad-b75e-b679e4850856-1155567634.PNG