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PSK vs Guest managed passwords

donald_begarowi
New Contributor II
We are currently running a cloud configuration with 2 root and 6 mesh access points... In the beginning we used a PSK password on the network and no problems were encountered. Since then we have moved to a portal quest managed passwords and have received many complaints of clients unable to sign on for multiple reasons. Has anyone else encountered this?
7 REPLIES 7

phal_nanda
Contributor
Hi Donald,
Thank you for getting back to us. Please open a support ticket so we can get to investigate this more! I am assuming your mesh APs are multi-hop away? Let's discuss this over a support ticket thread (click on top right menu '?' and open a support case). Look forward to resolving your issue.
Thanks
Phal

? not working .... how do i open a support ticket thread?
Still having problems...

lou_kalis
New Contributor III
Log into your portal and click on the "?" in the upper right and choose "Open a Case".


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lou_kalis
New Contributor III
Phal, sounds like what we reported before ditching the guest portal. I'm willing to setup again to test if that helps? Lou