topic Re: Problem starting ZonePlanner in ZonePlanner

Problem starting ZonePlanner

barry_tikkanen — Thu, 10 Oct 2013 18:43:47 GMT

I have just installed ZonePlanner, but it will not start. The splash screen is displayed with a message that it is "Starting AirMagnet Survey" then the program becomes unresponsive and never starts. I am running ZonePlanner on Windows 8 Pro 64-bit.

Re: Problem starting ZonePlanner

keith_redfield — Thu, 10 Oct 2013 18:46:59 GMT

Hi Barry - that's not a supported platform I'm afraid. From the datasheet:




Microsoft®


 Windows 7 or Microsoft®


 Windows 


VistaTM Business/Ultimate (SP1) or XPTM 


Professional (SP3)/Tablet PC Edition 2005 (SP3) 


or MAC OS X LeopardTM (Apple®


 MacBook®


Pro running Windows XPTM PRO/SP3 using 


Boot Camp®


). 


•	Intel®


 Pentium®


 M 1.6 GHz (Intel®


 CoreTM 2 


Duo 2.00 GHz or higher recommended)


•	1 GB memory (2 GB recommended) for Windows

Re: Problem starting ZonePlanner

barry_tikkanen — Thu, 10 Oct 2013 18:55:10 GMT

Any roadmap for support in Windows 8 in the near future, since downgrading is not an option for me? Windows 8 has been out for about a year now.
Plus, the undelying AirMagnet Survey software supports

http://www.flukenetworks.com/enterpri...
Operating Systems:
Microsoft® Windows 8 Pro/Enterprise, Microsoft® Windows 7 Enterprise/Professional/Ultimate, VistaTM Business/Ultimate (SP2), or XPTM Professional (SP3) or Microsoft® Windows Tablet PC Edition 2005 (SP3)

Re: Problem starting ZonePlanner

keith_redfield — Thu, 10 Oct 2013 20:26:39 GMT

I'm checking, but my gut says probably nothing soon enough to suit your needs.

Re: Problem starting ZonePlanner

michael_brown_5 — Fri, 11 Oct 2013 12:36:15 GMT

Barry, I ran the ZonePlanner on a Windows 8 Enterprise x64 system and it ran just fine. It did have to run as an administrator and the exe was set for compatibility mode for Windows 7 but I can't remember if I set that or if Windows automatically did that on install. It was version 8.2 build 25989. Also While AirMagnet survey does support Windows 8 it was introduced in AirMagent 8.5 so ZonePlanner 8.2 still does not officially support it.