https://community.ruckuswireless.com/t5/ZonePlanner/ZonePlanner-crashes-during-report-generation/m-p/23047#M57 The title is a good summary. Recently, every time I attempt to generate a report, the program crashes, and i get a very generic Windows "the program stopped working" message. <BR /><BR /> I am using version 8.2, build 25989, on Windows 7, 32-bit. <BR /><BR /> I'm not sure what other software would be applicable here. Tue, 03 Dec 2013 16:02:10 GMT bryan_decker 2013-12-03T16:02:10Z https://community.ruckuswireless.com/t5/ZonePlanner/ZonePlanner-crashes-during-report-generation/m-p/23047#M57 The title is a good summary. Recently, every time I attempt to generate a report, the program crashes, and i get a very generic Windows "the program stopped working" message. <BR /><BR /> I am using version 8.2, build 25989, on Windows 7, 32-bit. <BR /><BR /> I'm not sure what other software would be applicable here. Tue, 03 Dec 2013 16:02:10 GMT https://community.ruckuswireless.com/t5/ZonePlanner/ZonePlanner-crashes-during-report-generation/m-p/23047#M57 bryan_decker 2013-12-03T16:02:10Z https://community.ruckuswireless.com/t5/ZonePlanner/ZonePlanner-crashes-during-report-generation/m-p/23048#M58 Sorry for the delayed response - that's pretty old software and so you're probably hitting an incompatibility between Java requirements and your current PC/browser. An upgrade will likely resolve the issue, but you might try a different browser as well. <BR /> Wed, 08 Jan 2014 17:12:44 GMT https://community.ruckuswireless.com/t5/ZonePlanner/ZonePlanner-crashes-during-report-generation/m-p/23048#M58 keith_redfield 2014-01-08T17:12:44Z