https://community.ruckuswireless.com/t5/ZoneDirector/is-there-a-way-to-reactivate-a-user-without-downloading-the-prov/m-p/6330#M993 at present if a user has left the network and returns it will ask them to register their device again. However if the device has already been registered why can't they just sign in and authenticate as a user. Or is there a way that I have missed. Mon, 22 Sep 2014 19:19:15 GMT bruce_roberston 2014-09-22T19:19:15Z https://community.ruckuswireless.com/t5/ZoneDirector/is-there-a-way-to-reactivate-a-user-without-downloading-the-prov/m-p/6330#M993 at present if a user has left the network and returns it will ask them to register their device again. However if the device has already been registered why can't they just sign in and authenticate as a user. Or is there a way that I have missed. Mon, 22 Sep 2014 19:19:15 GMT https://community.ruckuswireless.com/t5/ZoneDirector/is-there-a-way-to-reactivate-a-user-without-downloading-the-prov/m-p/6330#M993 bruce_roberston 2014-09-22T19:19:15Z https://community.ruckuswireless.com/t5/ZoneDirector/is-there-a-way-to-reactivate-a-user-without-downloading-the-prov/m-p/6331#M994 Hello Bruce Roberston, <BR /><BR /> As far i know, once user has downloaded the prov.exe and executed it successfully for getting connected to desired WLAN then if they return then they shall connect auto as their credential would get cached. no need to extra registration. Let me know if there is something i have missed. <BR /><BR /> cheers. Tue, 23 Sep 2014 05:38:45 GMT https://community.ruckuswireless.com/t5/ZoneDirector/is-there-a-way-to-reactivate-a-user-without-downloading-the-prov/m-p/6331#M994 monnat_systems 2014-09-23T05:38:45Z