https://community.ruckuswireless.com/t5/ZoneDirector/Help-needed-Requesting-ZD3000-Firmware-Images-for-critical/m-p/114515#M8553 Hello RUCKUS Community,<BR />I am reaching out to request assistance with obtaining specific firmware patches for a RUCKUS ZoneDirector 3000 (ZD3000) controller. I currently do not have an active support contract for this legacy unit, but I urgently need to perform a staged upgrade to bring my network to a secure, stable version.My ZD3000 needs to follow the correct sequential path, and I am missing the critical intermediate images:zd3k_9.9.1.0.52.img (Version 9.9.1.0.52)zd3k_10.0.1.0.151.img (Version 10.0.1.0.151)I want to ensure I upgrade the controller properly without skipping versions so that I do not corrupt our existing configuration or drop our connected access points.Could a community moderator or RUCKUS support engineer please assist me by opening a basic software access request or providing a secure way to access these historical firmware files? I can provide the physical serial number of my ZD3000 hardware if needed.Thank you very much for your time and support. Wed, 27 May 2026 11:47:14 GMT Amit 2026-05-27T11:47:14Z https://community.ruckuswireless.com/t5/ZoneDirector/Help-needed-Requesting-ZD3000-Firmware-Images-for-critical/m-p/114515#M8553 Hello RUCKUS Community,<BR />I am reaching out to request assistance with obtaining specific firmware patches for a RUCKUS ZoneDirector 3000 (ZD3000) controller. I currently do not have an active support contract for this legacy unit, but I urgently need to perform a staged upgrade to bring my network to a secure, stable version.My ZD3000 needs to follow the correct sequential path, and I am missing the critical intermediate images:zd3k_9.9.1.0.52.img (Version 9.9.1.0.52)zd3k_10.0.1.0.151.img (Version 10.0.1.0.151)I want to ensure I upgrade the controller properly without skipping versions so that I do not corrupt our existing configuration or drop our connected access points.Could a community moderator or RUCKUS support engineer please assist me by opening a basic software access request or providing a secure way to access these historical firmware files? I can provide the physical serial number of my ZD3000 hardware if needed.Thank you very much for your time and support. Wed, 27 May 2026 11:47:14 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Help-needed-Requesting-ZD3000-Firmware-Images-for-critical/m-p/114515#M8553 Amit 2026-05-27T11:47:14Z