topic Re: Radius server Windows 11 Only working, Windows 10 not working, A per AD policy 802. in ZoneDirector

Radius server Windows 11 Only working, Windows 10 not working, A per AD policy 802.

chetansinh_dabh — Thu, 23 Mar 2023 05:26:13 GMT

I configured Radius server and set some credentials in the ZD1200. but Radius server Windows 11 Only working, Windows 10 not working, A per AD policy 802.

Re: Radius server Windows 11 Only working, Windows 10 not working, A per AD policy 802.

sanjay_kumar — Thu, 23 Mar 2023 06:10:41 GMT

Hi @chetansinh_dabh
Could you please confirm what is not working with Windows 10? Are you getting any error?
Are you seeing any events in the AD and NPS server when the client attempts for the login?

I hope there is no policy set specific to Windows clients in NPS or AD server.

Re: Radius server Windows 11 Only working, Windows 10 not working, A per AD policy 802.

chetansinh_dabh — Fri, 24 Mar 2023 12:23:46 GMT

We have checked NPS settings, the evening is as per the ruckus doc, we are unable to log in windows 10 operating system, only supports windows 11 systems, can you help with any use case of NPS Radius?

Re: Radius server Windows 11 Only working, Windows 10 not working, A per AD policy 802.

sanjay_kumar — Sat, 25 Mar 2023 00:26:02 GMT

Hi @chetansinh_dabh

Check out the below article which explains the configuration on the NPS and the ZD.
https://support.ruckuswireless.com/articles/000002109

If you still face any issues, I would recommend you to open up a support case so that we can understand the setup and identify the issue.

Re: Radius server Windows 11 Only working, Windows 10 not working, A per AD policy 802.

ramchets — Sun, 26 Mar 2023 20:07:13 GMT

Hi Chetan,

Have you resolved the issue, because we are also facing same issue.

Re: Radius server Windows 11 Only working, Windows 10 not working, A per AD policy 802.

ramchets — Sun, 26 Mar 2023 20:30:07 GMT

Hi Sanjay

we also facing same issue can you please share the solutions.

Re: Radius server Windows 11 Only working, Windows 10 not working, A per AD policy 802.

sanjay_kumar — Thu, 30 Mar 2023 00:11:56 GMT

Hi @ramchets

Please go through the article and make the steps are followed.
If you still face any issues, please open a support case so that we can review the logs and the events on the NPS to identify the issue.