https://community.ruckuswireless.com/t5/ZoneDirector/Doubt-about-RMA-Zonedirector/m-p/45752#M8072 <P>Is it possible to request the RMA of a zone director 1200 as an end user? Or does the partner necessarily have to intervene?</P> Sun, 24 Jul 2022 00:38:24 GMT Jose_Perez97 2022-07-24T00:38:24Z https://community.ruckuswireless.com/t5/ZoneDirector/Doubt-about-RMA-Zonedirector/m-p/45752#M8072 <P>Is it possible to request the RMA of a zone director 1200 as an end user? Or does the partner necessarily have to intervene?</P> Sun, 24 Jul 2022 00:38:24 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Doubt-about-RMA-Zonedirector/m-p/45752#M8072 Jose_Perez97 2022-07-24T00:38:24Z https://community.ruckuswireless.com/t5/ZoneDirector/Doubt-about-RMA-Zonedirector/m-p/45754#M8074 <P>Hi Jose,</P> <P>If it's a faulty hardware even end user should be able to raise RMA request. Partner is needed to confirm/Validate the tshoot steps for recovery and faulty hardware.</P> <P>Best Regards</P> <P>Vineet</P> Sun, 24 Jul 2022 03:41:41 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Doubt-about-RMA-Zonedirector/m-p/45754#M8074 Vineet_nejwala 2022-07-24T03:41:41Z