topic Firmware looping r600 in ZoneDirector

Firmware looping r600

Andreemig — Thu, 26 May 2022 12:46:52 GMT

Hello everybody!
I have a ZD1200 in version 10.2.1.0.183 and I connected my r600 which are in version 9.8.3.0.14, but the firmware update is looping.
how do i make the zd update the r600 to its current version?
I downgraded from version 10.5.1.0.176 to 10.2.1.0.183 because of this

https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/AP-upgrade-firmware-loop/m-p/72#M2

Re: Firmware looping r600

vignesh_ramasam — Thu, 26 May 2022 12:57:52 GMT

Hello,

You can upgrade the firmware version of the AP to the standalone version.

As the APs are on version 9.8.3.0.14, they won't connect to the controller due to the firmware mismatch.

Please upgrade the AP to standalone version 110.x:

https://support.ruckuswireless.com/products/69-ruckus-r600#sort=relevancy&f:@source=[Software%20Downloads]&f:@commonproducts=[R600]

Regards,

Vignesh

Re: Firmware looping r600

Vineet_nejwala — Fri, 27 May 2022 02:01:53 GMT

@Andreemig

The difference in code from 9.8 to 10.2 would be causing the image failure. You would need to convert the AP image to standalone and then it should accept the 10.2 image.

1) Perform a f/d on this AP by CLI or physical reset button.

rkscli: set factory

On the AP back console using paper clip, press hold the button which says "Hard Reset" within a tiny circular port for about 10 to 12 seconds.

2) Download below image :

https://support.ruckuswireless.com/software/1726-zoneflex-solo-access-point-110-0-0-0-675-ga-software-release-r600

3) Upgrade using CLI or WEB :

https://support.ruckuswireless.com/articles/000001551

https://support.ruckuswireless.com/articles/000001179

Note : For 10.5.x you will need to make sure HTTPS is enabled between AP and ZD since from this code AP takes image upgrade using same port (security enhancement) or alternatively you can enable legacy mode by enabling FTP for upgrade and can disable it later.

Best Regards

Vineet