topic Re: AP count Mismatched Between FM and ZD in ZoneDirector

AP count Mismatched Between FM and ZD

bala_sundharam — Mon, 11 Nov 2013 14:56:06 GMT

Hi, I'm facing the issue is like as " AP count mismatched between Flexmaster and Zone directors....Let us know how could we resolve these difference ?

Re: AP count Mismatched Between FM and ZD

keith_redfield — Tue, 12 Nov 2013 00:00:27 GMT

APs may be switching between primary/secondary ZD's in which case the AP count will be higher on FM than the ZD's are reporting. You'll have to clear the duplicates manually in this case.

Re: AP count Mismatched Between FM and ZD

bala_sundharam — Wed, 13 Nov 2013 14:56:06 GMT

Hi,

I had found that 11 AP's are availble on Flexmaster report..but the same 11 AP's are not avialble on primary ZD as well as secondary ZD..

Let us know how could we permanently delete that 11 AP's(duplicate AP's) from FM

Kindly share us like that (root# cd sync /bin/) CLI command syntax format to delete that 11 AP from FM

i'm using the FM model 5000 & firmware 9.5.1.0

TIA

Regards,
Balasundharam T

Re: AP count Mismatched Between FM and ZD

keith_redfield — Wed, 13 Nov 2013 15:26:16 GMT

Please go ahead and open a support case - https://support.ruckuswireless.com/co... and one of our product experts can help you with that.