topic Re: ZD1100 unreachable after upgrade / cycle reboot every 30 min in ZoneDirector

ZD1100 unreachable after upgrade / cycle reboot every 30 min

grasset_jean_fr — Wed, 02 Mar 2016 13:40:02 GMT

I try to upgrade my ZD1100 to the latest version but since 2 hours of upgrade I can't access to apmngr . On my syslog server I can see this message "The apmgr is not in Run state more than 1800 seconds and stop to reply Ping message from RSMD" But I can ping ZD but can't access.
Every 30 min ZD reboot ! Help Me ! I have a Backup of the last configuration. Thanks for your help !

Re: ZD1100 unreachable after upgrade / cycle reboot every 30 min

monnat_systems — Thu, 03 Mar 2016 12:30:57 GMT

hi,

better you factory reset the controller and monitor. Downgrade back to old version and re-upgrade using new firmware file downloaded fresh to be sure...

Re: ZD1100 unreachable after upgrade / cycle reboot every 30 min

grasset_jean_fr — Thu, 03 Mar 2016 13:31:50 GMT

hi, I can access to my ZD1100 but I have this error message "Medium Model[zf7372] is not supported; connection request from AP[54:3d:37:2c:a6:e0] refused "

Re: ZD1100 unreachable after upgrade / cycle reboot every 30 min

monnat_systems — Thu, 03 Mar 2016 14:03:34 GMT

which version is running on the controller? IS ZF7372 supported on that controller. If ZF7372 is supported then please re-upgrade the controller using a fresh firmware file

Re: ZD1100 unreachable after upgrade / cycle reboot every 30 min

grasset_jean_fr — Thu, 03 Mar 2016 14:12:34 GMT

ZD firmware version is 9.7.1.0.17, I try to re-upgrade to the same version but upgrade stay block at 0% and led is red. Yesterday I try the same solution with this version : 9.8.0.0.373. But the same error.. Before upgrade all AP work on 9.7.1.0.17 version

Re: ZD1100 unreachable after upgrade / cycle reboot every 30 min

monnat_systems — Thu, 03 Mar 2016 18:13:56 GMT

Bonjour..
ok. if u keep on running into this error on 9.7.1 code then something either wrong with the firmware file you have or hardware itself. Download a fresh copy and then reupgrade it.

upgrade stay block at 0% and led is red - this is something i have seen myself, please try a different browser when u upgrade...

Re: ZD1100 unreachable after upgrade / cycle reboot every 30 min

grasset_jean_fr — Fri, 04 Mar 2016 09:43:24 GMT

Bonjour 🙂

I can solve this problem when I re-upgrade to 9.7.1.0.32 Firmware version. Everything i'ts ok now. thank's a lot for your help ! Have a good week end !