topic Re: Does anyone know when provisioning will support Android 5 & Windows 10? in ZoneDirector

Does anyone know when provisioning will support Android 5 & Windows 10?

andras_bellak — Wed, 26 Aug 2015 19:52:20 GMT

We've been hearing that Lollipop (Android 5) will be supported in the next release for months (and there have been multiple interim releases to the 9 chain during that time) and still no auto provisioning for Android 5. And now we're seeing Windows 10 not running Auto Provisioning (and MS is reporting over 75 Million devices now have Win10 on them).

Does anyone here, or if you're with Ruckus, know when we might start seeing better support and updates of client platforms?
Thanks.

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

michael_brado — Mon, 31 Aug 2015 16:46:58 GMT

Android 5.x Lollipop OS support for Zero-IT is still scheduled to be supported in the next releases per Product Marketing.

https://support.ruckuswireless.com/answers/000003873

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

michael_brado — Mon, 31 Aug 2015 20:13:16 GMT

It looks like the soonest firmware with support of Zero-IT for Windows 10, will be ZoneFlex 9.12.1 MR release.

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

mike_phillips_7 — Mon, 14 Sep 2015 11:23:03 GMT

Is there are tentative date for the 9.12.1 MR release?

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

michael_brado — Mon, 14 Sep 2015 17:10:28 GMT

Hopefully, today...

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

andras_bellak — Wed, 16 Sep 2015 04:05:49 GMT

Are we still hoping?

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

kenny_110737 — Tue, 22 Sep 2015 15:11:37 GMT

I just finished installing 9.12.1 on our ZD1200, Zero-IT still does not work for Lollipop. The APK downloads but gives an error "There was a problem parsing the package" when trying to open it. Have to say, I'm pretty disappointed, I'd much rather have Zero-IT work than have social media WLANS.

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

andras_bellak — Tue, 22 Sep 2015 15:19:53 GMT

Are you guys freaking kidding?
Social Media logins? What the hell?

It's been going on a year now since we were told that Android 5 would be supported in "the next release". News flash - you're 4 releases past that and no Android.

And even though your compatibility matrix says Windows 10 works, there are already people reporting that it doesn't work.

I love the RF engineering - far better than anything else on the market - but at this point I'm ready to rip out a 100 node network and dual 3000's and put in Cisco. And with how much I hate Cisco, that's saying something.

Can you guys actually focus on what's needed, and stop goofing around with crap like Facebook logins?

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

kenny_110737 — Mon, 05 Oct 2015 15:38:59 GMT

I couldn't agree more. I would much rather have the features my co-workers need than the features my guest users don't need.

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

ken_yeh — Thu, 15 Oct 2015 23:17:56 GMT

I just tested Zero-IT for the first time for our school. The setup went well, but when it came time to test auto-provisioning both my test computer and smartphone failed to do so. Lucky me, my computer just happened to be on Win10 and my phone is on Lollipop.....

At least now I know that I didn't do anything wrong with the setup, but definitely add me to the list of those admins who really need auto-provisioning packages for up-to-date clients.

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

michael_brado — Thu, 15 Oct 2015 23:23:05 GMT

Engineering and Product Marketing are targeting ZD 9.12.2 (MR2) release to include both Win10 and Android 5 (Lollipop) support for Zero-IT/DPSK.

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

nicki_messersch — Fri, 16 Oct 2015 12:50:21 GMT

Is there any way to obtain 9.12.2 for beta testing?

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

kenny_110737 — Mon, 19 Oct 2015 15:30:54 GMT

Thank you for the response Michael!

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

john_case_56682 — Tue, 20 Oct 2015 15:22:55 GMT

Will the 7363 and 7962 APs support the new firmware? I keep hearing from support to not upgrade because of performance problems.

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

ken_yeh — Tue, 20 Oct 2015 15:27:28 GMT

What we were told is that 9.8.3.0.14 is the last firmware to support the 7962 APs that we use, so we can't utilize any feature implemented beyond this. This also leaves us with no resolution for the bug that I describe here: https://forums.ruckuswireless.com/ruckuswireless/topics/the-limit-d-psk-generation-per-user-feature-is-case-sensitive-allowing-more-than-the-actual-limit

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

john_case_56682 — Tue, 20 Oct 2015 15:34:10 GMT

I understand the no new features mentality, but bug fixes for a WLAN that still has plenty of life isn't acceptable to me.

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

ken_yeh — Tue, 20 Oct 2015 15:37:45 GMT

I agree! It isn't as if the fixes needed to allow compatibility with Lollipop and Win10 or to resolve the issue with usernames being case sensitive are incompatible with these older APs.

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

kenny_110737 — Thu, 22 Oct 2015 14:58:35 GMT

Looks like Win10 got added to the
ZoneDirector Version 9.12.1.0.148 Refresh that has been released:

Resolved an issue with Windows 10 clients being incorrectly categorized as
Windows 8 in client monitoring charts. Additionally, Windows 10 is now
supported in Zero-IT provisioning. [ZF-14403]

Here's hoping for Lollipop in 9.12.2!

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

michel_rueger — Wed, 09 Dec 2015 15:51:16 GMT

Is there any chance to get a firmware for ZD 1100 enabling ZeroIT on android 5?

Re: Does anyone know when provisioning will support Android 5 & Windows 10?

tom_brusselle — Thu, 07 Jan 2016 10:03:39 GMT

any ETA on 9.12.2 with support for android 5 lollipop zero-it ?