topic Re: ZD+Configuration+Migration,+ZD1100->ZD1200 in ZoneDirector

ZD+Configuration+Migration,+ZD1100->ZD1200

marc_van_den_be — Thu, 18 Aug 2016 14:00:28 GMT

We are migrating from a ZD1100 to a ZD1200. We managed to import the configuration in ZD1200 (backup from ZD1100) however the generated and active gust passes don't seem to work on the new ZD1200. Is there a way to solve this or do we need to prive all users with newly created guest passes

Re: ZD+Configuration+Migration,+ZD1100->ZD1200

michael_brado — Fri, 19 Aug 2016 17:22:56 GMT

You might want to contact Tech Support for best assistance in this case.
You want both controllers to be running the same version, and always save backups.

Re: ZD+Configuration+Migration,+ZD1100->ZD1200

scott_bateman_3 — Wed, 21 Feb 2018 16:25:32 GMT

I am trying to migrate a config from a 1100 to a 1200? It is telling me the software is not compatible. Did you have to upgrade the 1100 to newer software and then backup the config before it would work on the 1200?