topic Re: broadcom cards connection problem in ZoneDirector

broadcom cards connection problem

marian_janovic — Wed, 01 Mar 2017 20:22:14 GMT

hello.

My clients (mainly DELL XPS) with Win10 and Broadcom wifi cards (DellWifi 1560, 1820A) reported random 2-3 times a day rejoins to AP. They was connected to R700 AP with ZD1100 9.10.0.0.218 . So we do upgrade to latest ZD1100 9.10.2.0.29 . But now they are completly out - they cant connect to EAP 802.1x AES network anymore. Windows drivers was not changed but they cant connect. changing drivers up/down versions doesnt help too.

Clients with XPS but other vendor cards (intel,killer...) are ok.

On internet there are lot of issues with win10 and broadcom cards, but with previous ZD fw it worked (with disjoins but worked ).
Is there something specific issues/recommendation for Broadcom cards ?

Thank you for any advice for specific broadcom tuning my ZD.

Re: broadcom cards connection problem

marian_janovic — Tue, 07 Mar 2017 07:26:29 GMT

no one with this kind problem ?

reverting back fw to 9.10.0.0.218 restored connectivity for broadcom cards.

Re: broadcom cards connection problem

michael_brado — Wed, 08 Mar 2017 17:58:39 GMT

Thanks for the tip Marian. You might want to contact TS to take a deeper look if a bug is needed.

Re: broadcom cards connection problem

mark_burrows_ce — Fri, 07 Apr 2017 11:02:51 GMT

Hi Marian

I had a similar issue with Dell XPSs in the last couple of days when I enabled 802.11k and 802.11r to improve roaming. It turns out that any Broadcom WiFi devices (including all the XPSs) stopped connecting to the network.
It's the 802.11r part that's responsible here, toggling it back off allowed them to re-connect.

This is also on an 802.1x network, we're currently running 9.13.3.0 build 22 on R510/ZD1200.

Does that fit the same scenario in respect of the 802.11r with Broadcom WiFi?

Re: broadcom cards connection problem

net_admin_8d3af — Wed, 19 Sep 2018 16:59:44 GMT

This is the problem I am experiencing with a Broadcom-based Dell 1820A Wi-Fi card, ZD1200 on 10.1.1.0 build 42.
Was there some resolution to this issue, other than turning of 802.11r?

Re: broadcom cards connection problem

mark_burrows_ce — Thu, 20 Sep 2018 08:32:22 GMT

I couldn't find one at the time, though I haven't gone back and checked with newer system software and drivers since as generally we're doing fine without it.