topic Allowing IP in Restrict Subnet Access not working in ZoneDirector

Allowing IP in Restrict Subnet Access not working

rlsd_it — Fri, 12 Aug 2016 15:52:55 GMT

So we have a Guest Network that I want to allow access to a specific local resource. We have created a Guess Access Service with no authentication and with the local resource's IP address as the first item listed in the Restricted Subnet Access with the value of allow. (see below)

For some reason, I can't ping that IP at all, however if I am connected to the normal WLAN I can ping it.

Any ideas?

Re: Allowing IP in Restrict Subnet Access not working

craig_burchfiel — Fri, 12 Aug 2016 19:15:37 GMT

Do you have this Vland ?

Re: Allowing IP in Restrict Subnet Access not working

rlsd_it — Fri, 12 Aug 2016 19:18:03 GMT

I found the problem from working with Ruckus Support. The issue is that in my screenshot, #2 needed to go above #1. Once I did that, it worked.

Re: Allowing IP in Restrict Subnet Access not working

craig_burchfiel — Fri, 12 Aug 2016 21:26:25 GMT

excellent ..................