topic Re: zonedirector 1000 in ZoneDirector

zonedirector 1000

geraldo_nazaret — Fri, 01 Sep 2017 18:50:12 GMT

I am not able to access the zonedirector 1000 via browser, it is only in that screen below.
Freezes on this screen and does not open the manager, I've tried in other browsers and also other machines, it's the same thing.

Re: zonedirector 1000

michael_brado — Fri, 01 Sep 2017 20:21:15 GMT

Hi Geraldo,

   Have you tried a power cycle? Does it still answer ping, but not HTTPS?
Have you saved a backup configuration since your last changes? You may
need to try a factor default (indented button on front) for 8+ seconds, and see
if you can reach it at 192.168.0.2 or not. If so, restore your backup.

     If not, the light bulb in my living room that I never turn off, went out last night.   =:^(

    Sorry for the lame attempt at humor on Fri before Labor Day in US vacation, but
sadly too, the ZD1000 has reached it's Last Day to Repair or Replace = 8/31/2016
according to the end of sale documentation.
https://support.ruckuswireless.com/documents/177-zd1000-end-of-life-notification

Re: zonedirector 1000

geraldo_nazaret — Fri, 01 Sep 2017 20:57:13 GMT

The problem is that I did not back up and that's why I can not reset, does it have no other way to access?

Re: zonedirector 1000

martin_martin — Fri, 01 Sep 2017 22:35:24 GMT

yes via ssh, so try to connect via ssh or via serial and see if you can access there.

Re: zonedirector 1000

geraldo_nazaret — Mon, 04 Sep 2017 11:20:37 GMT

Not works yet, I try to ssh and serial without success

Re: zonedirector 1000

chris_huff_7756 — Mon, 06 Nov 2017 14:42:12 GMT

Same issue here...tried multiple PC's, IE, Chrome, FF, Edge...with and without compatibility view. It's up and working and so are the AP's but nothing will let me log in! WTH

Re: zonedirector 1000

geraldo_nazaret — Tue, 07 Nov 2017 17:46:50 GMT

Did you solve your problem?

Re: zonedirector 1000

chris_huff_7756 — Tue, 07 Nov 2017 18:03:05 GMT

No. I even went so far as to try their mobile app but the firmware of my ZD is too low to work with it. I already have a ZD1200 I'm getting ready to deploy but i really want to get in to this one to get my settings. Tech support wouldn't even try and help. I'm tempted to return all this new equipment to spite them. I feel like they pushed out an update or something that locked us all out of our equipment.

Re: zonedirector 1000

michael_brado — Tue, 07 Nov 2017 18:09:52 GMT

Please try all the default access methods I suggested to Geraldo above, just PC to ZD, off network, and can you ping 192.168.0.2?
If it pings, SSH and HTTPS should also work... with default 'admin' 'admin' login credentials.

Re: zonedirector 1000

chris_huff_7756 — Wed, 08 Nov 2017 14:24:01 GMT

Did, they don't work.

What is the page it should be landing on? If you just navigate to the IP it quick flashes http://192.168.100.17/tohttps.jsp then goes to https://192.168.100.17/_.html so that java(?) redirect or whatever doesn't seem to be dumping it to the right page. So what's the html page it should be going to? login.html?

Re: zonedirector 1000

chris_huff_7756 — Wed, 08 Nov 2017 14:48:55 GMT

Digging deeper the JSP file is looking for IPv6 and only IPv6...

var ip = '';
var IE = !!(window.attachEvent && navigator.userAgent.indexOf('Opera') === -1);

function checkIPv6(v)
{
return (/::/.test(v) ? /^([\da-f]{1,4}(:|::)){1,6}[\da-f]{1,4}$/i.test(v) : /^([\da-f]{1,4}:){7}[\da-f]{1,4}$/i.test(v));
}

if (ip == '') ip = location.host;
if (IE && checkIPv6(ip)) ip = '[' + ip + ']';

location.href='https://' + ip + '/';

Re: zonedirector 1000

chris_huff_7756 — Wed, 08 Nov 2017 16:17:51 GMT

More...

The login page should be https://192.168.100.17/admin/login.jsp but it keeps rerouting to the link the OP posted above...

I was able to get a page to load using this link https://192.168.100.17/user/user_login_prov.jsp but none of the login credentials work

Whatcha got Michael?

Re: zonedirector 1000

michael_brado — Wed, 08 Nov 2017 16:34:56 GMT

Your ZD1000 appears to have given it's last... I have a few too, and I'm sure they're cheap on eBay (being end of life, end of support and all).
You can probably get a ZD1100 for low cost too, and we've got free WPA2 KRACK upgrade going on.

Re: zonedirector 1000

chris_huff_7756 — Wed, 08 Nov 2017 16:37:27 GMT

It works perfectly, I just can't login. Something in your code is forcing a redirect away from the login page. I already have a ZD1200 and and 5 ZoneFlex R170s to deploy but I'm likely going to return them because of this crap. The device is fine, it can get to other logins just not the admin. Very fishy.