topic Re: Can't find 802.11d option in my ZD Configuration Panel in ZoneDirector

Can't find 802.11d option in my ZD Configuration Panel

colin_gordon_73 — Wed, 19 Aug 2015 00:19:45 GMT

Hello - I am having trouble with IOS devices not connnecting or not performing with my Ruckus network. IN other posts i have read that enabling the 802.11d will help this problem but i cannot seem to locate the option on my ZD WLAN configuration screen - is it possible my version does not contain the option? i am running 8.2.0.0 build 53. the KB article here https://support.ruckuswireless.com/answers/000001867 actually has a screen shot of the config screen but i have nothing below the "MAx Clients" line. Any advice or help would be greatly apprecaited - thanks

Re: Can't find 802.11d option in my ZD Configuration Panel

michael_brado — Wed, 19 Aug 2015 00:49:10 GMT

The 802.11d WLAN Advanced Option was introduced in ZoneFlex 9.1 release.
Version 9.1.2.0.8 for example, has the option to help Apple clients. It was not
in version 9.0, 8.2, or earlier.

Re: Can't find 802.11d option in my ZD Configuration Panel

colin_gordon_73 — Wed, 19 Aug 2015 10:46:11 GMT

hey thanks for the quick reply - can i download or buy that version of the software?

Re: Can't find 802.11d option in my ZD Configuration Panel

Anusha_Vemula — Fri, 21 Aug 2015 15:05:37 GMT

You can download this firmware from our support site. Choose the firmware based on your product model.

Re: Can't find 802.11d option in my ZD Configuration Panel

james_stevens_7 — Wed, 30 Sep 2015 17:04:54 GMT

CG, were you resolve your issue?

Re: Can't find 802.11d option in my ZD Configuration Panel

michael_brado — Thu, 01 Oct 2015 22:39:16 GMT

Good news, Ruckus PLM have agreed to remove Premium Support restrictions on ZD firmware downloads.

https://forums.ruckuswireless.com/ruckuswireless/topics/announcement-zoneflex-firmware-downloads-now...