https://community.ruckuswireless.com/t5/ZoneDirector/Client-unable-to-get-IP-from-ZoneController/m-p/39513#M7020 Hi Munish <BR /><BR /> The DHCP Server is on the ZoneDirector itself. <BR /><BR /> The DHCP lease time is 6 hours by default. That is the lowest in the setting. <BR /><BR /> Where can I go to clear off the leases on the DHCP Server. <BR /><BR /> Regards <BR /> John Tue, 27 Jan 2015 08:45:27 GMT john_ho_7036121 2015-01-27T08:45:27Z https://community.ruckuswireless.com/t5/ZoneDirector/Client-unable-to-get-IP-from-ZoneController/m-p/39509#M7016 Hi <BR /><BR /> Some of my laptop user could not get connected to the AP after firmware upgraded on the Zone Director. <BR /><BR /> Previously, the ZD is running on version 9.5.0.0.50 and now it was upgraded to 9.9.0.0.205. <BR /><BR /> <span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5f91c3e8135b77e2478da679_bf68d837182e3b5a5e75bb1a6d77fb87_ScreenHunter_09Jan.2709.07_inl-10c86920-22f8-44c4-ae51-1bf6a80fb3f5-1418545496.jpg1422321341"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/915i1E9BBC88BFB3C60D/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5f91c3e8135b77e2478da679_bf68d837182e3b5a5e75bb1a6d77fb87_ScreenHunter_09Jan.2709.07_inl-10c86920-22f8-44c4-ae51-1bf6a80fb3f5-1418545496.jpg1422321341" alt="Image_ images_messages_5f91c3e8135b77e2478da679_bf68d837182e3b5a5e75bb1a6d77fb87_ScreenHunter_09Jan.2709.07_inl-10c86920-22f8-44c4-ae51-1bf6a80fb3f5-1418545496.jpg1422321341" /></span> <BR /><BR /> Can anyone help on this. <BR /><BR /> Regards <BR /> John Tue, 27 Jan 2015 01:16:22 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Client-unable-to-get-IP-from-ZoneController/m-p/39509#M7016 john_ho_7036121 2015-01-27T01:16:22Z https://community.ruckuswireless.com/t5/ZoneDirector/Client-unable-to-get-IP-from-ZoneController/m-p/39510#M7017 Hi John, <BR /><BR /> Could you check and clear the leases on the DHCP server and see if the client gets IP addresses . <BR /><BR /> Regards, <BR /> Munish Tue, 27 Jan 2015 07:04:33 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Client-unable-to-get-IP-from-ZoneController/m-p/39510#M7017 munish_munish 2015-01-27T07:04:33Z https://community.ruckuswireless.com/t5/ZoneDirector/Client-unable-to-get-IP-from-ZoneController/m-p/39511#M7018 Hi Munish <BR /><BR /> I had tried to delete the Client but it keep allocate back the same IP (169.xxx.xxx.xxx) <BR /><BR /> regards <BR /> John Tue, 27 Jan 2015 07:59:03 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Client-unable-to-get-IP-from-ZoneController/m-p/39511#M7018 john_ho_7036121 2015-01-27T07:59:03Z https://community.ruckuswireless.com/t5/ZoneDirector/Client-unable-to-get-IP-from-ZoneController/m-p/39512#M7019 Hi John, <BR /><BR /> where is the DHCP server ? Internal or External . I had worked on exact same issue last week and found the issue with DHCP server . Where in after clearing the leases on dhcp server ,clients were able to get the IP addresses. how many clients connect to the wireless in peak hours and what is the lease time configured in the dhcp server ? <BR /><BR /> Regards, <BR /> Munish Tue, 27 Jan 2015 08:08:28 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Client-unable-to-get-IP-from-ZoneController/m-p/39512#M7019 munish_munish 2015-01-27T08:08:28Z https://community.ruckuswireless.com/t5/ZoneDirector/Client-unable-to-get-IP-from-ZoneController/m-p/39513#M7020 Hi Munish <BR /><BR /> The DHCP Server is on the ZoneDirector itself. <BR /><BR /> The DHCP lease time is 6 hours by default. That is the lowest in the setting. <BR /><BR /> Where can I go to clear off the leases on the DHCP Server. <BR /><BR /> Regards <BR /> John Tue, 27 Jan 2015 08:45:27 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Client-unable-to-get-IP-from-ZoneController/m-p/39513#M7020 john_ho_7036121 2015-01-27T08:45:27Z https://community.ruckuswireless.com/t5/ZoneDirector/Client-unable-to-get-IP-from-ZoneController/m-p/39514#M7021 To manually clear the leases read:<BR /><A href="https://samepage.io/app/#!/4de82f7f008f3cb343977023611036ed552a71ca/page-280019294182669129-what-are-the-capabilities-limitations-and-recommendations-for-using-the-zonedirector-dhcp-server" rel="nofollow" target="_blank" title="Link https//samepageio/app//4de82f7f008f3cb343977023611036ed552a71ca/page-280019294182669129-what-are-the-capabilities-limitations-and-recommendations-for-using-the-zonedirector-dhcp-server">https://samepage.io/app/#!/4de82f7f008f3cb343977023611036ed552a71ca/page-280019294182669129-what-are...</A> Wed, 18 May 2016 23:31:56 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Client-unable-to-get-IP-from-ZoneController/m-p/39514#M7021 washington_rodr 2016-05-18T23:31:56Z https://community.ruckuswireless.com/t5/ZoneDirector/Client-unable-to-get-IP-from-ZoneController/m-p/39515#M7022 Hola, yo he probado y al activar y desactivar sigue saliendo lo mismo<BR /><BR /><BR />Trans:<BR /><BR />Hello, I have tried and activated and deactivated it still comes out the same Wed, 18 Jan 2017 08:17:55 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Client-unable-to-get-IP-from-ZoneController/m-p/39515#M7022 lobezno_xmen 2017-01-18T08:17:55Z