https://community.ruckuswireless.com/t5/ZoneDirector/Error-stamgr-stamgr-update-reboot-info-AP-0c-f4-d5-1c-d4-10/m-p/38209#M6818 <P style="margin: 0;"><A href="https://forums.ruckuswireless.com/users/5fa3f72a35f40c122b570056" style="">@help_appflame</A>&nbsp;</P> <P style="margin: 0;"></P> <P style="margin: 0;">Can you please share AP support file to look further. This AP is rebooting and we would need support log to isolate further.</P> <P style="margin: 0;"></P> <P style="margin: 0;">Best Regards</P> <P style="margin: 0;">vineet</P> Tue, 21 Dec 2021 15:41:17 GMT Vineet_nejwala 2021-12-21T15:41:17Z https://community.ruckuswireless.com/t5/ZoneDirector/Error-stamgr-stamgr-update-reboot-info-AP-0c-f4-d5-1c-d4-10/m-p/38208#M6817 <P style="margin: 0;">Hi,</P> <P style="margin: 0;"></P> <P style="margin: 0;">can you help me with error:</P> <P style="margin: 0;">stamgr: stamgr_update_reboot_info():AP[0c:f4:d5:1c:d4:10] reboot detail:PC is at ccmp_decap+0x15c/0x560 [wlan_ccmp] &nbsp;</P> <P style="margin: 0;"></P> <P style="margin: 0;">what is this error?</P> Tue, 21 Dec 2021 15:16:22 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Error-stamgr-stamgr-update-reboot-info-AP-0c-f4-d5-1c-d4-10/m-p/38208#M6817 help_appflame 2021-12-21T15:16:22Z https://community.ruckuswireless.com/t5/ZoneDirector/Error-stamgr-stamgr-update-reboot-info-AP-0c-f4-d5-1c-d4-10/m-p/38209#M6818 <P style="margin: 0;"><A href="https://forums.ruckuswireless.com/users/5fa3f72a35f40c122b570056" style="">@help_appflame</A>&nbsp;</P> <P style="margin: 0;"></P> <P style="margin: 0;">Can you please share AP support file to look further. This AP is rebooting and we would need support log to isolate further.</P> <P style="margin: 0;"></P> <P style="margin: 0;">Best Regards</P> <P style="margin: 0;">vineet</P> Tue, 21 Dec 2021 15:41:17 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Error-stamgr-stamgr-update-reboot-info-AP-0c-f4-d5-1c-d4-10/m-p/38209#M6818 Vineet_nejwala 2021-12-21T15:41:17Z https://community.ruckuswireless.com/t5/ZoneDirector/Error-stamgr-stamgr-update-reboot-info-AP-0c-f4-d5-1c-d4-10/m-p/38210#M6819 <P><A href="https://forums.ruckuswireless.com/users/5f9169eb49d3ca7524889df4" style="">@vineet_nejawala</A>&nbsp;</P> <P></P> <P style="margin: 0;">If I understood you correctly, then the necessary files are at the link below</P> <P style="margin: 0;"><A href="https://fex.net/ru/s/kaznnf2" title="files" target="_blank" rel="noopener noopener noreferrer">files</A></P> Tue, 21 Dec 2021 16:17:02 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Error-stamgr-stamgr-update-reboot-info-AP-0c-f4-d5-1c-d4-10/m-p/38210#M6819 help_appflame 2021-12-21T16:17:02Z https://community.ruckuswireless.com/t5/ZoneDirector/Error-stamgr-stamgr-update-reboot-info-AP-0c-f4-d5-1c-d4-10/m-p/38211#M6820 <P><A href="https://forums.ruckuswireless.com/users/5fa3f72a35f40c122b570056" style="">@help_appflame</A></P> <P></P> <P>The AP's are rebooting from "kernel panic" on both devices. No high CPU or SIRQ seen. We will have to enable advance debug log, please open up a tac case using below :</P> <P></P> <P><A href="https://support.ruckuswireless.com/contact-us" target="_blank" rel="noopener noopener noreferrer">https://support.ruckuswireless.com/contact-us</A></P> <P></P> <P>Best Regards</P> <P>Vineet</P> Tue, 21 Dec 2021 16:28:56 GMT https://community.ruckuswireless.com/t5/ZoneDirector/Error-stamgr-stamgr-update-reboot-info-AP-0c-f4-d5-1c-d4-10/m-p/38211#M6820 Vineet_nejwala 2021-12-21T16:28:56Z