topic Re: "Google Maps API error:" on ZD 10.x. in ZoneDirector

"Google Maps API error:" on ZD 10.x.

hyosang_choi — Wed, 23 Aug 2017 15:21:49 GMT

Hi.

Our partner's enginner have deployed ZD with version 10.x.

But Zd shows error msg as "Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error"

How it solve and why does SZ show it?

Regards.

Re: "Google Maps API error:" on ZD 10.x.

michael_brado — Wed, 23 Aug 2017 20:43:50 GMT

Hi Jeronimo, I think your last question is why does your partner see this on ZoneDirector?

Findings:
ER-5360: ZD1200 on 10.0.0.0.1424 Google Maps API error: MissingKeyMapError

Assumeing there is no network connection issue, it looks like the Google Map server is rejecting the request
and we may not be able to learn the exact reason. We have discovered the solution is for customers to apply
for either a Google Map API key or a Bing Map API key of their own, and use it instead.

If you're unable to see this configuration icon if the map loaded failed, you can change the map
setting under Configuration -> System page, like this:

We've heard from other customers that their Google Map API key resolved the issue.

Can you/your partner apply and test your own API key in this case and let us know?
Thanks and best regards.

Re: "Google Maps API error:" on ZD 10.x.

hyosang_choi — Thu, 24 Aug 2017 04:00:27 GMT

Thanks for kindly answer, Micheal.

you are correct. It's my mis-typing.

Whose api key should be applied? anyone's key?

Regards.

Re: "Google Maps API error:" on ZD 10.x.

hyosang_choi — Thu, 24 Aug 2017 09:42:23 GMT

Hi Micheal.

Thanks for your suggsstion, I have solved map problem.

I get google api using my account, and apply it onto ZD.

And It disappeared error msg.

Thank you.

Re: "Google Maps API error:" on ZD 10.x.

walter_boyd_6ec — Sat, 26 Aug 2017 04:47:07 GMT

Now Google wants an API key to authenticate users to access their APIs`.
You need to get the API key. Once you get the API key change the previous.
photo editor

Re: "Google Maps API error:" on ZD 10.x.

ldd — Fri, 03 Nov 2017 16:14:03 GMT

The problem is that in order to edit the API key, you need to first be able to LOAD the map, which fails without an API key. How an we change this setting outside of the map dialog itself? Is there a CLI command?

Re: "Google Maps API error:" on ZD 10.x.

herbert_koskamp — Fri, 24 Nov 2017 08:21:23 GMT

You have to be carefull not to enter a space at the end of the API key. That was the reason why the entered API key did not work at my ZD in the first place. Getting a key via https://developers.google.com/maps/documentation/geocoding/get-api-key

Re: "Google Maps API error:" on ZD 10.x.

dewan_rashidul_ — Thu, 13 Dec 2018 17:59:10 GMT

Hi, After applying API, Dashboard disappeared displaying Loading...
Please help get out this issue

Re: "Google Maps API error:" on ZD 10.x.

marius_negrea — Wed, 20 Mar 2019 12:41:09 GMT

Did you solve the problem? Today I've got the same "Loading" screen...

Re: "Google Maps API error:" on ZD 10.x.

james_mcpherson — Thu, 17 Sep 2020 21:40:31 GMT

Not sure if you are still having the issue, but if anyone else encounters this problem this is how I reverted the changes:
1. Navigate to the URL that is the System Settings page of the controller (it is just the dashboard URL that is broken): https://[ControllerIP]/admin10/conf_system.jsp

2. Scroll to the bottom and clear the Configure Map section of the API key you put in

3. Apply the changes and try the dashboard page again.