topic Re: ZD1200 returns empty response after entering creds when using chrome in ZoneDirector

ZD1200 returns empty response after entering creds when using chrome

cy_ingraham — Wed, 06 Oct 2021 14:52:54 GMT

I have a strange issue after enabling the management interface in my ZD1200 and attempting to login using the new management IP i am getting empty response in chrome

this hsa happened on 3 of my ZD1200 all running 10.0.1.0.90

the ZDis running 10.0.1.0 build 90 (cant upgrade because some APs not supported in newer version)

if i open using another chrome profile it works just fine, incognito gives empty response error as well

New chrome profile works just fine ot in edge, as well as firefox

Re: ZD1200 returns empty response after entering creds when using chrome

syamantakomer — Wed, 06 Oct 2021 15:05:44 GMT

Try incognito mode on Chrome and see if you still get the error.

Re: ZD1200 returns empty response after entering creds when using chrome

cy_ingraham — Wed, 06 Oct 2021 15:24:04 GMT

Yes i get the same error in incognito mode from that profile that not work, works just fine when using new chrome profile or different browser edge, firefox

example: if i log into chrome using bufordtjustice@gmail.com and get empty response, from that same profile if i open a incognito window i still get empty response error

If i loginto chrome using bodarville@gmail.com i am able to access the zd GUI form both the nominal window as well as the incognito window opened from the bodarville profile

Note: before making the zd config change (assigning an IP/VLAN to the management interface)I was able to access the GUI using the bufordtjustice@gmail profile

thanks

Re: ZD1200 returns empty response after entering creds when using chrome

westosha_chs — Thu, 07 Oct 2021 14:09:44 GMT

I wanted to chime in and indicate that I am seeing this issue as well. This issue appears to have started to occur around when Chrome version 90 was released. The issue appears to be due to how Chrome is interpreting Javascript. See attached.

Re: ZD1200 returns empty response after entering creds when using chrome

inga_ford — Mon, 18 Oct 2021 19:25:28 GMT

Does anybody have a solution for this?

Re: ZD1200 returns empty response after entering creds when using chrome

syamantakomer — Fri, 22 Oct 2021 20:56:12 GMT

@inga_ford have you tried upgrading the ZD to latest build?

Re: ZD1200 returns empty response after entering creds when using chrome

cy_ingraham — Tue, 09 Nov 2021 15:57:16 GMT

the issue on th upgrade is that I have alot of older APs that would no longer be supported