https://community.ruckuswireless.com/t5/ZoneDirector/HUAWEI-ISSUES-ON-ZD3025/m-p/35435#M6378 <P style="margin: 0;">Hi Wentzel,</P> <P style="margin: 0;"></P> <P style="margin: 0;">Please upgrade to latest possible ZD firmware and see if that fixes the issue.</P> Wed, 06 Oct 2021 15:04:26 GMT syamantakomer 2021-10-06T15:04:26Z https://community.ruckuswireless.com/t5/ZoneDirector/HUAWEI-ISSUES-ON-ZD3025/m-p/35434#M6377 <P style="margin: 0;">We have a client with a ZD3025 with a bunch of R500's connected to it. They have an SSID with WPA2-AES authentication.&nbsp;</P> <P style="margin: 0;"></P> <P style="margin: 0;">Recently Huawei launched a security update and after the update, the users can not connect to the SSID.&nbsp;</P> <P style="margin: 0;"></P> <P style="margin: 0;">They also have an SZ with R500's connected to it with the exact same SSID.&nbsp; The Huawei devices connect to the SSID with no issues.&nbsp;</P> <P style="margin: 0;"></P> <P style="margin: 0;">I also used the troubleshooting tool on the ZD to monitor the connection process. Below are the results.&nbsp;</P> <DIV style="text-align: center;"></DIV> <DIV style="text-align: center;"> <span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_615d9ef4ede20131f3b328d9_ef832e46d29a6ca6efd37e9b811aba25_Screenshot20211006at15.03.13-8d4adafd-1a57-4098-8eff-390a98ffe168-1404718969.png"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2387i8871237D2BEFEBF3/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_615d9ef4ede20131f3b328d9_ef832e46d29a6ca6efd37e9b811aba25_Screenshot20211006at15.03.13-8d4adafd-1a57-4098-8eff-390a98ffe168-1404718969.png" alt="Image_ images_messages_615d9ef4ede20131f3b328d9_ef832e46d29a6ca6efd37e9b811aba25_Screenshot20211006at15.03.13-8d4adafd-1a57-4098-8eff-390a98ffe168-1404718969.png" /></span> </DIV> <P style="margin: 0;"></P> <P style="margin: 0;">We are planning to migrate all the APs to the SZ once licensing is sorted. But during the migration process, we would like to find a solution for Huawei's to connect.&nbsp;</P> <P style="margin: 0;"></P> <P style="margin: 0;">The ZD run on firmware version 10.1.2.0 build 306.&nbsp;</P> <P style="margin: 0;"></P> <P style="margin: 0;">Any suggestions will be appreciated.&nbsp;</P> Wed, 06 Oct 2021 13:04:52 GMT https://community.ruckuswireless.com/t5/ZoneDirector/HUAWEI-ISSUES-ON-ZD3025/m-p/35434#M6377 wentzel_koen 2021-10-06T13:04:52Z https://community.ruckuswireless.com/t5/ZoneDirector/HUAWEI-ISSUES-ON-ZD3025/m-p/35435#M6378 <P style="margin: 0;">Hi Wentzel,</P> <P style="margin: 0;"></P> <P style="margin: 0;">Please upgrade to latest possible ZD firmware and see if that fixes the issue.</P> Wed, 06 Oct 2021 15:04:26 GMT https://community.ruckuswireless.com/t5/ZoneDirector/HUAWEI-ISSUES-ON-ZD3025/m-p/35435#M6378 syamantakomer 2021-10-06T15:04:26Z